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Jobs @ Swatch

SWATCH Ltd. today is a leading Swiss watch and jewellery maker and one of the world’s most fashionable brands. SWATCH continues to innovate with fresh designs through seasonal collections linked to Art, Sports and Fashion.

RETAIL DESIGN PROJECT LEADER (F/M)


jun 1, 2013
The job offer text is available in English

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RETAIL DESIGN PROJECT LEADER (F/M)

Job Description

The role of the Retail Environment Design Team is to define a memorable and exciting “3 dimensional Brand Experience” which reflects the image of the Brand. This implies providing a specific architectural direction for the Swatch stores and our activities at different events. It includes as well the design development of furniture and fittings for all types of Swatch POS together with the development of displays and strategies for the presentation of our products within these environments and according to communication strategies defined by the Advertising Team.

Our Team coordinates all Retail Design set-ups in our stores worldwide. As a Retail Design Manager you have an eye for the unusual and you bring ideas adapted to trends and fashion for our Swatch Stores Worldwide. You support and lead projects in collaborations with the Head of and the different involved departments of our company.

Your Profile

Qualifications, experience, computing skills, personality and languages required for the position:

- Set-up and adaptations of new Retail Design guidelines according to newly developed Store/Shop-In-Shop/ Kiosk concepts.
- Provide guidance and explanation of the Retail Design concepts and their implementation principles when needed, as well as propose alternative solutions when strict implementations are not possible.
- Follow-up and coordination of new Design development projects with external designers as well with suppliers and the Procurement department for the production of prototypes.
- Management of schedule and deadlines.
- Organize/ acquire/ create as needed, all documents/ drawings/ descriptions related to any new design developments for internal & external purposes.
- Design direction and constructive development for In-house developed Designs.
Partial responsibility of the exhibition set-up for the annual Kick-off meetings (project development, organisation, coordination, decoration on site, etc.)
Project lead on the design and implementation of other Swatch events. (Baselworld, main international launch events, sponsor events)
Control and insure the respect of Retail Design guidelines when visiting markets.
Languages: Bilingual: French/English with good knowledge of German or Bilingual: German/French with good knowledge of English – other languages are an asset.

Professional Requirement

You have around 5 years experience in a similar position and if you are you are between 25 to 30 and you feel this challenging opportunity is meeting your expectations, please send us your CV and some visual examples of your work.

  • Language Skills

    - English Language skill (1): mother tongue
    - French Language skill (2): mother tongue
    - German Language skill (3): excellent

    Start date

    2013- 1-06

    Job Location

    Biel/Bienne, Switzerland

  • Company Address


    Contact Person

    SWATCH AG
    Maria-Rosa Troia
    Human Resources
    Jakob Stämpflistrasse 94
    2500 Biel 4

E-Commerce coordinator SWATCH & FLIK FLAK (Fulltime)

The Swatch Group (Netherlands) B.V.
jun 1, 2013
The job offer text is available in English

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The Swatch Group (Netherlands) B.V.

E-Commerce coordinator SWATCH & FLIK FLAK (Fulltime)

Job Description

This role will ensure that all Swatch E-Commerce activities for the local market in the Netherlands are well coordinated and supported across all relevant functions. Its aim is to support the on-going development of this channel in an efficient, cost-effective, secure, and service-orientated manner.

 You are responsible for the customer contact and support:
o Manage all inbound e-commerce enquiries by e-mail, telephone and post.
o Pre-sales, transactional and post-sale enquiries.
o Direct specific enquiries to the relevant team.
o Management responses and communication.

 You are responsible for managing the back office and order process:
o Manage relationships with external supplies in respect of e-commerce transactional processes including credit card authorizations.
o Define, document, and revise current processes where appropriate.
o Perform manual checks on pending orders and release those meeting security criteria.
o Develop automated processes where possible.
o Liaison with IT, Finance and other teams to ensure accurate and timely capture of relevant financial and transactional data.

 You are responsible for the support and initiation of on-going site promotion:
o Work closely with the marketing team, support and initiate traffic driven online campaigns.
o Liaison with web team in Switzerland regarding product display, site layout and copy.
o Local adaptation of layouts in line with agreed guidelines and permissions from HQ.

Your Profile

• A Bachelor degree in Marketing or Sales.
• A minimum of 3 years of relevant experience in the E-commerce field.

Professional Requirement

This is a mixed role that requires technical know-how and discipline with superlative customer service skills and a positive pro-active attitude.

E-commerce:
• Understanding of the digital shopping process (Search-basket-checkout-orders delivery).
• Understanding of the “customer’s shopping experience”.
• Understanding of the back office management with all the payment process through a PSP (Payment service provider) and an acquirer.
• Global knowledge and understanding of digital marketing activities.
• Knowledge of web analytics.

Technical:
• Ability to perform basic functions using SAP.
• Familiarity with POS systems and sales processing.
• Knowledge of all MS Office programs.
• Some knowledge in html.

Customer Service:
• Ability to manage cases from inception to completion.
• Clear and concise verbal and written communications.
• Fluently speak and write in Dutch and English, understanding of French is a plus.

Attitude:
• Flexible and open approach, able to take on tasks as required.
• Collaborative: able to build relationships with other teams and departments.

  • Language Skills

    - Dutch Language skill (1): mother tongue
    - English Language skill (2): excellent
    - French Language skill (3): good

    Start date

    2013- 1-06

    Job Location

    This role is primarily office based in Eindhoven (NL)but will involve occasional travel for off-site meetings. Therefore it is important you are in the possession of a drivers licence.

  • Company Address

    The Swatch Group (Netherlands) B.V.
    P.O. Box 511
    NL-5600 AM Eindhoven

    Contact Person

    If you would like to postulate for this position, please send your CV and motivation letter (in English) to the HR department on following mail address: ymke.kamps@nl.swatchgroup.com
    For more information on this position, please contact: Paula Cleophas-Riewald, Marketing Manager Swatch & Flik Flak, 0031 (0)40 2199919.

Verkäuferin / Verkäufer 80%


jan 6, 2013
The job offer text is available in German

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Verkäuferin / Verkäufer 80%

Job Description

Um unser Team im SWATCH STORE Christoffelunterführung im Bahnhof Bern zu verstärken, suchen wir per 1. Juni 2013 eine/einen motivierte/n und flexible/n

VERKÄUFERIN/ VERKÄUFER 80%

Ihre Aufgaben:

• Beratung und Verkauf der im Store angebotenen Produkte (Swatch Uhren, Bijoux und Flik Flak)
• Perfekter Kundenempfang, Service und Warenpräsentation
• Kleine Reparaturen und Wechseln von Uhrenbändern und Batterien
• Erscheinungsbild des Geschäftes und der ausgestellten Waren gewährleisten (Schaufenster, Mobiliar und Verkaufstische)
• Lieferungen entgegennehmen, aus- und einpacken
• Kassenbedienung und -abrechnung

Your Profile

Voraussetzungen:

• Verkäufer/in im Detailhandel oder gleichwertige Ausbildung mit Erfahrung im Verkauf, vorzugsweise in der Uhren- und Schmuckbranche
• Die flexible Gestaltung der Arbeitszeit sagt Ihnen zu (Samstags- und Sonntagsarbeit)
• Deutsch-, Französisch- und Englischkenntnisse, jede weitere Fremdsprache ist von Vorteil

Professional Requirement

Fühlen Sie sich angesprochen? Dann zögern Sie nicht, wir freuen uns auf Ihr vollständiges Bewerbungsdossier mit Foto.

  • Language Skills

    - Deutsch Sprachkenntnisse (1): Muttersprache
    - Französisch Sprachkenntnisse (2): sehr gut
    - Englisch Sprachkenntnisse (3): sehr gut

    Start date

    2013- 6-01

    Job Location

    Bahnhof Bern

  • Company Address


    Contact Person

    SWATCH RETAIL AG
    Human Resources
    Jakob Stämpflistrasse 94
    2500 Biel 4

CLUB MANAGER (F/M)


jun 10, 2013
The job offer text is available in English

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CLUB MANAGER (F/M)

Job Description

You are responsible to handle and manage projects in cooperation with the responsible of Marketing and Project Leaders.

Your main tasks are the following:
- Manager of the club team (3 people) and external Swatch Club data warehouse-, service- and fulfilment center.
- Actively participate to the development and implementation of the global strategy for the Swatch Club International.
- Briefing and follow-up communication and creative direction of all club related products, communications and marketing activities (SwatchTV in collaboration with Internet Department, Club special and limited watches incl. special packaging, customer merchandising, loyalty program, online communities, Club events worldwide as well as multimedia production strategy)
- Direction and worldwide coordination for the Swatch Club activities diffusion and implementation (relation with the various market responsible as well as internal all HQ departments, country support for events, ticketing, loyalty program or club related products or actions)
- Responsible for worldwide development of Swatch 'Costumers and fan community' in collaboration with social media platforms
- Responsible for the CRM development within the Swatch community and for Swatch fans, members VIPs and collectors direct marketing with Project Leader Loyalty
- Responsible for the business plan, marketing mix and management of the Club dept. cost-center.
- Negotiate contracts and agreements with Club related suppliers, agencies, and partners.
- Events planning, collaboration with the organisation and realisation of Club events
- Budget, Financial Control, Payments

Your Profile

The successful applicant has excellent experience in project management, special affinity in cross linking and is able to grasp information and turn them into opportunities. The person is independent, proactive, flexible and adaptable (team-player) and has entrepreneurial spirit.
This role requires the ability to communicate effectively with different people, internally and/or externally.

Professional Requirement

We are searching for a person who has a Bachelor in Business Administration or a higher Marketing degree, with 5 years’ experience in a similar position. The person brings very good communications skills and is fluent in English, German, and/or French every additional language like as Italian or Spanish is a plus.

We are pleased to receive the CV in English and all required documents!

  • Language Skills

    - English Language skill (1): excellent
    - German Language skill (2): mother tongue
    - French Language skill (3): excellent
    - Italian Language skill (4): very good

    Start date

    2013-10-06

    Job Location

    Biel, Bienne - Switzerland

  • Company Address


    Contact Person

    Maria-Rosa Troia
    SWATCH AG
    Human Resources
    Jakob Stämpflistrasse 94
    CH - 2500 Biel 4

Aushilfsverkäuferin / Aushilfsverkäufer 100% für 4 Wochen


jul 29, 2013
The job offer text is available in German

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Aushilfsverkäuferin / Aushilfsverkäufer 100% für 4 Wochen

Job Description

Um unser Team während den Sommerferien im SWATCH STORE im Stücki Center, Basel zu verstärken, suchen wir befristet vom 29. Juli 2013 bis 25. August 2013 eine/einen motivierte/n und flexible/n

Aushilfsverkäuferin / Aushilfsverkäufer 100%

Ihre Aufgaben:

• Beratung und Verkauf der im Store angebotenen Produkte (Swatch Uhren, Bijoux und Flik Flak)
• Perfekter Kundenempfang, Service und Warenpräsentation
• Kleine Reparaturen und Wechseln von Uhrenbändern und Batterien
• Erscheinungsbild des Geschäftes und der ausgestellten Waren gewährleisten (Schaufenster, Mobiliar und Verkaufstische)
• Lieferungen entgegennehmen, aus- und einpacken
• Kassenbedienung und -abrechnung

Your Profile

Voraussetzungen:

• Verkäufer/in im Detailhandel oder gleichwertige Ausbildung mit Erfahrung im Verkauf, vorzugsweise in der Uhren- und Schmuckbranche
• Die flexible Gestaltung der Arbeitszeit sagt Ihnen zu
• Deutsch- und Englischkenntnisse, jede weitere Fremdsprache ist von Vorteil

Professional Requirement

Fühlen Sie sich angesprochen? Dann zögern Sie nicht, wir freuen uns auf Ihr vollständiges Bewerbungsdossier mit Foto.

  • Language Skills

    - Deutsch Sprachkenntnisse (1): Muttersprache
    - Englisch Sprachkenntnisse (2): gut
    - Französisch Sprachkenntnisse (3): gut

    Start date

    2013-29-07

    Job Location

    Stücki Center Basel

  • Company Address


    Contact Person

    SWATCH RETAIL AG
    Valérie Hunziker
    Human Resources
    Jakob Stämpflistrasse 94
    2500 Biel 4

RETAIL ARCHITECT MANAGER INTERNATIONAL (F/M)


jul 1, 2013
The job offer text is available in English

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RETAIL ARCHITECT MANAGER INTERNATIONAL (F/M)

Job Description

In this role, you have the overall responsibility for the management of the retail development department by leading and motivating the teams, in order to maximize all Swatch retail openings, whilst delivering Point Of Sales projects within agreed timeframes, on budget and to the highest standards to meet company’s targets and policies.

Reporting to the Vice President Sales International, you will have the following responsibilities:
Department level:
• Manage the planning and execution of Store development projects
• Managing and leading a team of 12 employees
• Management of tasks in all areas of logistics (procurement, production, distribution, storage, transportation and disposal)
• Overall stores, kiosks and shop-in-shop global Project management overview and ability to plan and prioritize workloads between project leaders
• Manage effective budget for all stores and control all project costs and capital expenditure.

Your Profile

The role will have the following responsibilities:
• Overall Planning and Store Project/construction management for the company.
• Maintaining international awareness of local market construction specificities synergy to other geographical regions to improve our retail project management guidelines.
• Selection and liaison with the purchaser of key vendors for store renovation and new build projects.
• Cooperation with Retail Design Team in all aspects of the store design process from design inception and construction management until completion of the project.
• Negotiate with vendors for cost control and analyze all tender documents for review and comparison.
• Reduce logistics costs in the supply chain
• Develop efficient joined business with our retail Point Of Sales network
• Work closely with site selection team, all external parties including contractors, consultants and other suppliers and all internal departments

You bring a high architectural education or similar, you will have 5-7 years’ experience in retail store project management and renovation and/or of International Project Management experience in Retail construction field and in a fast moving consumer good company. You need to bring a leadership experience and have the ability to handle challenging situations and to work under pressure.

Professional Requirement

This position is based in Switzerland but you are willing to travel. The successful applicant will be proactive, flexible and adaptable, have entrepreneurial spirit, high energy, action oriented and enthusiasm to drive results. In this position you will need to be persuasive, you will have the budget under control and the ability to work on your own initiative. You have excellent negotiation, planning and anticipation skills. As someone with team spirit and strong communication skills, you enjoy working in a fast paced environment and you bring problem solving skills.

You must be fluent in English and French as German, every additional language is an asset. Very good knowledge in Microsoft Office is required.

Thank you for sending your CV in English and all required documents!

  • Language Skills

    - English Language skill (1): excellent
    - French Language skill (2): mother tongue
    - German Language skill (3): excellent

    Start date

    2013- 1-07

    Job Location

    Biel/Bienne, Switzerland

  • Company Address


    Contact Person

    SWATCH AG
    Maria-Rosa Troia
    Human Resources
    Jakob Stämpflistrasse 94
    CH-2504 Biel

Junior Marketing Controller 100% (F/M)


jul 1, 2013
The job offer text is available in English

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Junior Marketing Controller 100% (F/M)

Job Description

Your tasks will consist of:
• Assure the financial process between Marketing, Procurement, and Finance according to our Marketing Guideline
• Monitor all Marketing HQ departments such as Advertising, Media, PR, Sports & Events, Club, Internet, and Flik Flak
• Ensure correct treatment of project sheets and make sure to get all necessary signatures
• Check all Marketing invoices and coordinate with Finance for payments
• Support to the different marketing departments in financial matters
• Control and monitoring of the marketing financial report
• Verify the consistency between marketing report and project sheets
• Support in the monthly provisions and yearly accruals
• Replace the "Marketing Services Manager" for all HQ financial issues including projects signature during his absence
• Establish specific analysis in MS Excel linked to Marketing investments
• Improve Marketing Controlling tools
• Draw up a royalty budget and establish a watch sales report to contractual partners for Swatch Brand
• Track all contracts linked to Marketing departments and show commitment
• Coordinate with all "Head of" the annual budget for each Marketing departments
• If necessary/requested, prepare the financial needs in terms of currency hedging
• Make Purchase Order in Ramco in absence of the Order Processing person

Your Profile

The potential candidate likes to work with numbers, is analytical and has good knowledge of controlling. The person is well organized and has very good interpersonal and strong communication skills. As an open minded person; the person is flexible, is able to work within different cultures and adapt himself in a fast moving environment.

With a Degree in: HES Bachelor graduation without or few experience (or CFC Commerce within 2-3 years’ experience in similar field or finalising your Master of Science in economics. IT-oriented person, good knowledge of Office and advanced level in MS Excel, knowledge of an ERP is a plus.

Professional Requirement

You’re mother tongue is German or French with good knowledge of the other one and very good knowledge of English.

Do you feel this challenging opportunity is meeting your expectations? Thanks for sending your CV with all required documents.

  • Language Skills

    - English Language skill (1): excellent
    - French Language skill (2): excellent
    - German Language skill (3): excellent

    Start date

    2013- 1-07

    Job Location

    Biel/Bienne, Switzerland

  • Company Address


    Contact Person

    SWATCH Ltd.
    Maria-Rosa Troia
    Human Resources
    Jakob Stämpflistrasse 94
    CH-2504 Biel

VISUAL MERCHANDISER (F/M)


jul 1, 2013
The job offer text is available in English

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VISUAL MERCHANDISER (F/M)

Job Description

The primary responsibility of a visual display associate is to create an enjoyable, easy shopping experience for the customer by the execution of timely and fashion forward merchandise display throughout the store. As visual merchandiser you realise guidelines for the markets and interior displays in shops and train the markets to follow the rules.

The presentation of the watches is changed regularly and themes can be dictated by a number of factors, including: the seasons of the year; notable events in the calendar (such as Valentine's Day or Christmas); current fashions and trends; or promotional material.

Your Profile

You are responsible for providing training and guidance to the markets and you visit the various international markets to review / assess situations and specificity for product display strategies.
Qualifications, experience, skills required for the position:
- Professionally trained decorator / window dresser / interior designer with experience in decoration/ visual merchandising/window dressing for boutiques or stores with high design standard, ideally fashion related.
- Provide and present Merchandising-related training to concerned people (Brand+Retail managers, Merchandisers, Sales person)
- Accute Visual awareness and visual flair for contemporary & attractive design solutions.
- Detail-oriented with ability to multi-task and prioritizes responsibilities in order to maintain tight deadlines of a very fast moving environment.
- Ability to lead independently a project from start to the realisation.
- Literate in architectural drafting with knowledge of set construction and furniture production technics.
- Ability to use the usual graphic software (Adobe Creative Suite etc.) in addition to the usual office packages. (Knowledge to use Mockshop software is an advantage.)
- Languages: Bilingual: French/English with very good knowledge of German or Bilingual: French/German with very good knowledge of English – other languages is an asset.

Professional Requirement

We are looking for a highly flexible and proactive team player with excellent communicational skills as well as a persuasive yet polite diplomatic language.

You have between 4 to 6 years’ experience in a similar position as described and if you feel you fulfill most of the above requirements, thank you for sending your CV in English, all required documents and some visual examples of your work!

  • Language Skills

    - French Language skill (1): excellent
    - English Language skill (2): excellent
    - German Language skill (3): excellent

    Start date

    2013- 1-07

    Job Location

    Biel, Bienne - Switzerland

  • Company Address


    Contact Person

    Maria-Rosa Troia
    SWATCH AG
    Human Resources
    Jakob Stämpflistrasse 94
    CH - 2500 Biel 4

Spontaneous application

Did not find a suitable vacancy from the open positions?
Why not apply spontaneously here.
Good Luck!

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