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  • Learning & Development Team Leader (F/M) 100%
    2501 Biel/Bienne

    Swatch Ltd

    O texto da oferta de emprego está disponível em inglês

    Swatch Ltd

    Learning & Development Team Leader (F/M) 100%

    Job description

    In order to reinforce the Retail Operations International team at our Headquarters in Biel/Bienne, Switzerland, SWATCH is currently searching for a


     Learning & Development Team Leader (F/M) 100%


    In this position your role is to coordinate all Learning & Development activities worldwide, to provide top-notch service to around 3000 employees in about 800 stores. You will be responsible, in collaboration with your team, for the follow-up, implementation and development of the retail training strategy for our retail staff: matrix, modules, contents and all related guidelines and materials, as well as training and support to the trainers of our subsidiaries (approx 24 trainers worldwide).


     Main tasks will include:



    • Lead, coordination and support of the team (4 employees)

    • Implement the established Training Strategy following the business needs in collaboration with the Retail Operations Manager

    • Development of the training concept with new modules, or updating the existing modules, materials and guidelines to the business needs

    • Implementation of training through the Train the Trainers

    • Ensure that trainings are delivered as per HQ requirements

    • Support and maintain permanent contact with HQ Departments and trainers worldwide

    • Assure the correct update and implementation of e-learning worldwide

    • Review of Manuals (SOM)

    • Understand and analyse sales figures and KPI’s

    • Create reportings related to trainings and sales figures

    • Search for new, innovative ways to train and implement it into the Swatch Retail Network

    Profile

    You are a professional with proven project management skills and have the ability to manage multiple projects, meet and work effectively under time and resource constraints.


    To be successful in this role you have a strong customer focus, are commitment to innovation and continuous improvement. You are analytical and creative-capable of flexing solutions to changing demands. In addition, you have a demonstrated ability to gather, analyze information from multiple sources and recognize opportunities.


    As a team player with good human relationship skills, you have the ability to coordinate, delegate and to motivate a team. Nevertheless, you are able to work independently with strong initiative. You are proactive and autonomous but at the same time detail oriented. You are used to work in a fast moving & ever changing, international environment. Your creativity allows you to find out-of-the-box ideas and achieve goals successfully.

    Professional requirements

    You bring a Bachelor’s Degree including 3 years of experience in the training and development field in a retail multinational company. Moreover, you have experience working across cultures and in a matrixed environment. You have no problems working with numbers and have excellent knowledge of Microsoft Word, Excel, PowerPoint and Outlook.

    Languages

    Languages: excellent written and spoken communication skills in English; French, German or any other language would be a plus.

    Data de início
    2019-09-01
    Local de trabalho
    2501 Biel/Bienne
    Endereço da empresa
    Swatch Ltd

    Contact

    If you feel this opportunity meets your expectations, please apply online by clicking on the link below.

    Apply for this Job
  • Head of Digital, Business and Communication Initiatives
    2501 Biel/Bienne

    Swatch Ltd

    O texto da oferta de emprego está disponível em inglês

    Swatch Ltd

    Head of Digital, Business and Communication Initiatives

    Job description

    In this position, you oversee our company's online sales and digital communication development. You are responsible for coordinating all activities in a transversal way with other departments (Marketing, Retail, Advertising, Social Media, IT…) to manage all aspects of the e-commerce business, including strategy and development, web analytics and web technologies. You are responsible for conveying a consistent brand image that attracts customers by encouraging evolution on the Web.


    Your main tasks will include:



    • Overseeing concepts development, strategizing, planning, implementation and coordinating of e-Commerce and digital initiatives.

    • Defining and maintaining creative, operations and communication strategies to support brand’s competitive advantage.

    • Planning and coordinating of the international roll-out of the Swatch e-commerce platform and assist with new business development.

    • Leading and motivating a talented team of multidisciplinary professionals, providing vision, direction and guidance.

    • Building and maintaining relationships with suppliers and partners in order to contribute to the efficient operation of Swatch online sales and image.

    • Maintaining a smooth production process, enabling the efficient handling of all the updates and improvements to the site’s functionality and design throughout the year.

    • Playing a key role in the company’s go-to-market process, and maintain a close relationship with all internal departments, representing the digital consumer and ecommerce efforts in the process.

    • Working on driving a multi-channel focus, presenting a unified, customer-centric view of the brand, consistent across the brick-and-mortar and digital spaces, including mobile new devices

    • Taking a strategic view of the digital commerce landscape, keeping current with industry best practices and trends and work closely with internal departments to develop new project using the new technologies

    • Updating departments, senior management and other Swatch Group business units on e-commerce program results through quantitative and qualitative reports and analysis

    • Developing business plans and annual budget of e-commerce functions

    • Identifying new areas of e-commerce opportunity beyond current organizational thinking

    Profile

    To be successful in this position, you have acquired previous experience in working in fast-paced environments managing complex and multinational projects. Strong team player with great leadership skills, you possess the ability to adapt to your audience and build good human relationships. Your excellent communication and negotiation skills allow you to be a sharp-minded manager, able to work independently and show flexibility when facing changing situations and priorities.

    Professional requirements


    • Academic degree in marketing, communication or business in fast moving consumer industry

    • Minimum 5 years' experience in a similar position in an internet / e-commerce company/ agency requested

    • Web analytics, forecasting, developing business cases, inventory management experience

    • Strong understanding of web design/development concepts and processes and industry best practices for eCommerce

    • Very good knowledge of MS Office and project management applications

    • Good understanding of IT and supply chain related topics

    • Advanced in HTML, and ecom ops tools

    Languages

    Fluency in English, French and German is required.


    If you feel this opportunity meets your expectations, please apply online by clicking on the link below.

    Data de início
    2020-01-01
    Local de trabalho
    2501 Biel/Bienne
    Endereço da empresa
    Swatch Ltd

    Contact

    Diane Forchelet


    Human Resources Management


     

    Apply for this Job
  • Sales Staff 60-70% (m/w) - befristet November 2019 bis Mitte Fe
    3920 Zermatt

    Swatch AG

    O texto da oferta de emprego está disponível em alemão

    Swatch AG
    Swatch ist einer der führenden Schweizer Uhrenhersteller und gleichzeitig eine der weltweit berühmtesten Marken. Die ersten Swatch Uhren verblüfften ihr Publikum durch ein revolutionäres Konzept, kreatives Design und die Lust an der Provokation. Die Philosophie der Marke, die auf Farbe, Bewegung, Leichtigkeit und Transparenz basiert, ist in jedem Produkt und Projekt von Swatch deutlich zu erkennen. Die Marke bewahrt zudem eine starke Präsenz in der Welt des Sports und der Kunst.

    Sales Staff 60-70% (m/w) - befristet November 2019 bis Mitte Fe

    Job description

    Für unseren SWATCH Store in Zermatt, suchen wir per sofort oder nach Vereinbarung eine motivierte, engagierte und flexible


    SALES STAFF 60-70% (m/w) temporär bis Mitte Februar 2020


    Deine Aufgaben:



    • Beratung und Verkauf der im Store angebotenen Produkte (Swatch, Bijoux, Sonnenbrillen und Flik Flak)

    • Perfekter Kundenempfang, Service und Warenpräsentation

    • Kassenbedienung und –abrechnung

    • Kleine Reparaturen und Wechseln von Uhrenbändern und Batterien

    • Erscheinungsbild des Geschäftes und der ausgestellten Waren gewährleisten (Schaufenster, Mobiliar und Verkaufstische)

    • Lieferungen entgegennehmen, aus- und einpacken

    Profile

    Verkäufer/in im Detailhandel oder gleichwertige Ausbildung mit Erfahrung im Verkauf, vorzugsweise im Bereich Uhren/Schmuck, Accessoires oder Lifestyle

    Professional requirements

    Unsere Marke und Produkte stehen für Kreativität, Emotionen und Lebensfreude; kannst du dies als Markenvertreter ausstrahlen? Bist du eine offene, teamorientierte, motivierte, engagierte und proaktive Person, die zudem selbständig und zuverlässig arbeitet, sowie ein Flair für Zahlen und Geschäftssinn hat? Bist du flexibel einsetzbar (Store 7/7 geöffnet) ? Liebst du es, die Kunden zu begeistern? 

    Languages

    Muttersprache Deutsch, fliessende Englischkenntnisse, sowie jede weitere Sprache von Vorteil


     


    #LI-DNP

    Data de início
    2019-11-01
    Local de trabalho
    3920 Zermatt
    Endereço da empresa
    Swatch AG

    Contact

    Willst du unser neues Team-Mitglied werden? Dann zögere nicht und sende uns deine vollständige Bewerbung mittels des Links.


     


     

    Jetzt bewerben!
  • Chinesisch sprechende Sales Staff 20-100% (m/w)
    3800 Interlaken

    Swatch AG

    O texto da oferta de emprego está disponível em alemão

    Swatch AG
    Swatch ist einer der führenden Schweizer Uhrenhersteller und gleichzeitig eine der weltweit berühmtesten Marken. Die ersten Swatch Uhren verblüfften ihr Publikum durch ein revolutionäres Konzept, kreatives Design und die Lust an der Provokation. Die Philosophie der Marke, die auf Farbe, Bewegung, Leichtigkeit und Transparenz basiert, ist in jedem Produkt und Projekt von Swatch deutlich zu erkennen. Die Marke bewahrt zudem eine starke Präsenz in der Welt des Sports und der Kunst.

    Chinesisch sprechende Sales Staff 20-100% (m/w)

    Job description

    Für unseren SWATCH Flagship Store in Interlaken suchen wir motivierte und engagierte


    CHINESISCH SPRECHENDE VERKÄUFER/INNEN 20-100% (m/w)


    Deine Aufgaben:



    • Beratung und Verkauf der im Store angebotenen Produkte (Swatch Uhren, Bijoux, Sonnenbrillen und Flik Flak Uhren)

    • Perfekter Kundenempfang, Service und Warenpräsentation

    • Kleine Reparaturen und Wechseln von Uhrenbändern und Batterien

    • Erscheinungsbild des Geschäftes und der ausgestellten Waren gewährleisten (Schaufenster, Mobiliar und Verkaufstische)

    • Lieferungen entgegennehmen, aus- und einpacken

    • Kassenbedienung und -abrechnung

    Profile


    • Ausbildung im Detailhandel oder gleichwertige Ausbildung mit Erfahrung im Verkauf, vorzugsweise in der Uhren- und Schmuckbranche oder im Accessoire Bereich

    • Gerne berücksichtigen wir Bewerbungen von Studenten/innen, welche während der High-Season (Februar / Juni-August) bis zu 100% arbeiten können

    Professional requirements

    Unsere Marke und Produkte stehen für Kreativität, Emotionen und Lebensfreude; kannst du dies als Markenvertreter ausstrahlen? Bist du eine offene, teamorientierte, motivierte, engagierte und proaktive Person? Arbeitest du selbständig und zuverlässig, handelst zahlen- und geschäftsorientiert und hast eine schnelle Auffassungsgabe? Verlierst du auch in stressigen Momenten den Überblick nicht und bist flexibel einsetzbar (Wochenendarbeit)? Liebst du es, die Kunden und dein Team zu begeistern?

    Languages

    Muttersprache Chinesisch (Mandarin), fliessende Englisch- und gute Deutschkenntnisse, jede weitere Sprache von Vorteil

    Data de início
    2019-11-01
    Local de trabalho
    3800 Interlaken
    Endereço da empresa
    Swatch AG

    Contact

    Willst du unser neues Teammitglied werden? Zögere nicht und sende uns dein vollständiges Bewerbungsdossier mittels des Links.

    Jetzt bewerben!
  • E-Learning Project Leader
    2501 Biel/Bienne

    Swatch Ltd

    O texto da oferta de emprego está disponível em inglês

    Swatch Ltd

    E-Learning Project Leader

    Job description

    The goal is to follow the Swatch training & development program for Retail employees on a global scale and transmit the passion of the brand through trainings to the retail staff. In this position, you will be responsible to lead different projects, working closely with the Retail Operations International Manager on new concepts.


    Your main responsibilities are the following:



    • First point of contact for E-learning

    • Manage new Training design and projects

    • Be responsible for the projects’ budget planification and control 

    • Organize training plans, contact markets and deliver trainings

    • Support in different HQ Projects on new products

    • Coordinate and support the markets for learning activities and trainings

    • Implement MTO in the E-learning and support the Junior Project Leader

    • Review training material, and give guidance to the Learning coordinator 

    • Support in developing innovative training concepts, for new training methods and contents following current Training trends and best practices and following Swatch strategy

    • Creation of Videos, storylines and digital learning material

    • Analyse different business results related to Sales figures and set up action plans

    • Support the team to define Product Training Guidelines including Sales Arguments

    • Create reporting and process related to Training and Sales

    • Support in delivery of SR51 trainings (Preparation, Delivery, Tracking and Feedback)

    • Be the contact person in the absence of the International Training Manager

    • Help on general administrative tasks

    Profile

    To be successful in this role, you have ideally a Retail background, and previous experience as trainer. Dedicated and passionate, you are a business-oriented person with excellent project management skills, always ready to come up with innovative ideas.


    Team player with good human relationship skills, you are proactive and autonomous but also detail oriented, and are capable of working in a fast moving & ever changing, international environment. Your creativity allows you to find out-of-the-box ideas and achieve goals successfully.

    Professional requirements

    You are a professional with excellent Project Management skills and a good knowledge in the design of training material. In addition you are a computer literate with digital affinity, experience in editing videos and creating online training materials and content. You are familiar with the Adobe creative suite (Photoshop, Illustrator, InDesign, Dreamweaver) and possess knowledge of HTML5 and CSS3. Expert in E-learning course production based on Articulate Storyline, you have also acquire good knowledge of the SCORM format.

    Languages

    In addition to your French or German mother tongue, you have very good verbal and written communication skills in English. Every additional language is a plus.

    Data de início
    2019-10-01
    Local de trabalho
    2501 Biel/Bienne
    Endereço da empresa
    Swatch Ltd

    Contact

    Do you feel this exciting challenge matches your profile and expectations? Don’t hesitate and send us your application today by clicking on the APPLY button. We look forward to receiving your application documents in English.

    Apply for this Job
  • Sales Staff 80 - 100% (m/w)
    3800 Interlaken

    Swatch AG

    O texto da oferta de emprego está disponível em alemão

    Swatch AG
    Swatch ist einer der führenden Schweizer Uhrenhersteller und gleichzeitig eine der weltweit berühmtesten Marken. Die ersten Swatch Uhren verblüfften ihr Publikum durch ein revolutionäres Konzept, kreatives Design und die Lust an der Provokation. Die Philosophie der Marke, die auf Farbe, Bewegung, Leichtigkeit und Transparenz basiert, ist in jedem Produkt und Projekt von Swatch deutlich zu erkennen. Die Marke bewahrt zudem eine starke Präsenz in der Welt des Sports und der Kunst.

    Sales Staff 80 - 100% (m/w)

    Job description

    Für unseren SWATCH Flagship Store in Interlaken suchen wir per sofort oder nach Vereinbarung eine/n motivierte/n, engagierte/n und flexible/n


    Sales Staff 80 - 100% (m/w)


    Deine Aufgaben:



    • Beratung und Verkauf der im Store angebotenen Produkte (Swatch Uhren, Bijoux, Sonnenbrillen und Flik Flak)

    • Perfekter Kundenempfang, Service und Warenpräsentation

    • Kleine Reparaturen und Wechseln von Uhrenbändern und Batterien

    • Erscheinungsbild des Geschäftes und der ausgestellten Waren gewährleisten (Schaufenster, Mobiliar und Verkaufstische)

    • Lieferungen entgegennehmen, aus- und einpacken

    • Kassenbedienung und –abrechnung

    • Mithilfe bei administrativen Arbeiten

    Profile

    Verkäufer/in im Detailhandel oder gleichwertige Ausbildung mit Erfahrung im Verkauf, vorzugsweise im Bereich Uhren/Schmuck, Accessoires oder Lifestyle


     


     

    Professional requirements

    Unsere Marke und Produkte stehen für Kreativität, Emotionen und Lebensfreude; kannst du dies als Markenvertreter ausstrahlen? Bist du eine offene, teamorientierte, motivierte, engagierte und proaktive Person, die zudem selbständig und zuverlässig arbeitet, sowie ein Flair für Zahlen und Geschäftssinn hat? Liebst du es, die Kunden zu begeistern? Bist du flexibel einsetzbar (Schicht- & Wochenendarbeit; unser Store ist in der High-Season von 8.00 - 22.00 h geöffnet)?

    Languages

    Muttersprache Deutsch, fliessende Englischkenntnisse, jede weitere Sprache von Vorteil

    Data de início
    2019-11-01
    Local de trabalho
    3800 Interlaken
    Endereço da empresa
    Swatch AG

    Contact

    Willst du unser neues Team-Mitglied werden? Dann zögere nicht und sende uns deine vollständige Bewerbung mittels des Links.

    Jetzt bewerben!
  • SALES COORDINATOR ASIA 100% (F/M)
    2501 Biel/Bienne

    Swatch Ltd

    O texto da oferta de emprego está disponível em inglês

    Swatch Ltd

    SALES COORDINATOR ASIA 100% (F/M)

    Job description

    As member of the sales coordinators pool, you ensure the flow of information on a daily basis within the sales team and with the markets worldwide.


    Main tasks will include:


    • Support Regional Sales Managers in the assigned markets, predominantly in Asia
    • Support the assigned markets in their daily business
    • Ensure communication on Product, Retail, Marketing and Corporate strategy
    • Monitor and follow up on orders (watches and POS material)
    • Provide Weekly, Monthly and Quarterly Analysis (Sell out, POS reporting etc…)
    • Ensure the launch of new collections in the markets
    • Supervise visual implementation of collections in the markets (availability of POS & Advertising material, control marketing/media plans and reports)
    • Keep track of Direct Marketing Expenses
    • Collaborate with logistics and invoicing departments to assure deliveries
    • Keep informed of Credit Control and financial issues
    • Support for business trips preparation and expenses control

    Profile

    Autonomous and responsible, in this position your flexibility, attention to detail and organisational skills will be called upon. In liaising directly with agents, your extraordinary customer service and communication skills will also be a great asset.

    Professional requirements

    You bring a commercial degree with 3-5 years’ experience in a similar position in Sales, and previous experience in working with Asian markets. With your dynamic personality, you enjoy working with numbers and know how to deal with fast-paced, international environments. Advanced skills in Excel are mandatory.

    Languages

    You must be fluent in English and have good knowledge of German and/or French. Knowledge of Chinese (Mandarin) is a plus.

    Data de início
    1970-01-01
    Local de trabalho
    2501 Biel/Bienne
    Endereço da empresa
    Swatch Ltd

    Contact

    Diane Forchelet


    Human Resources Business Partner

    Apply for this Job