Customer service

Time to help you! Here you will find all the instructions and post-purchase information. You can also contact us if you have questions.

Due to the recent demand surrounding the Audemars Piguet x Swatch collaboration, we have received an exceptionally high volume of emails and customer requests. Our team is working diligently to respond to every inquiry as quickly as possible; however, response times are currently longer than usual. We appreciate your patience and understanding during this busy period. If your matter is urgent, please contact our Customer Care team directly at 1-866-379-2824, and a live agent will be happy to assist you.