Working at Swatch
The Role
- Lead, motivate, and inspire employees to achieve sales targets
- Support in overseeing day-to-day operations ensuring the store is operating smoothly
- Coach employees on KPI’s on a weekly basis
- As required, assist the Store Manager with reporting
- Support interviews, training and on-boarding of new employees
- Monitor employee selling skills and identify any opportunities for improvement
- Uphold all company and brand policies and procedures
- Ensure the visual merchandising guidelines are adhered to
- Assist with inventory management and stock procedures
- Handle escalated customer complaints
- Uphold the highest level of professionalism and customer service
Job description
L’Assistant(e) Gérant(e) de Magasin, relevant du Gérant de Magasin, joue un rôle clé dans la gestion de tous les aspects des opérations du magasin. Ce poste consiste à stimuler les ventes par la motivation et le soutien de l’équipe, à guider le personnel de vente pour offrir un service client exceptionnel favorisant la croissance des ventes, à atteindre les objectifs opérationnels et à garantir le respect des politiques et procédures de l’entreprise. L’Assistant(e) Gérant(e) doit démontrer les compétences fondamentales de Swatch : Orientation Client, Recherche de Résultats, Créativité, Résolution de Problèmes, Humilité, Intégrité, Création d’Équipes et Relations Efficaces.
Salaire de base à partir de 45,000.00$ plus prime mensuelle liée à la performance.
Avantages :
- Vacances payées
- Congés maladie payés
- Assurance santé, incluant soins dentaires et vision
- Assurance vie
- Cotisations REER avec contribution de l’entreprise
- Rabais employés
Responsabilités :
- Service à la clientèle & Génération des ventes : Encadrer l’équipe de vente pour améliorer l’expérience client et atteindre les objectifs de ventes, assurer la connaissance des produits et suivre la performance.
- Opérations : Contribuer à la gestion efficace du magasin, respecter les procédures, contrôler les stocks et résoudre les écarts d’inventaire.
- Gestion du personnel : Soutenir le recrutement, le développement et les processus disciplinaires, participer aux évaluations et plans de développement.
- Merchandising visuel : Maintenir les standards de présentation du magasin.
- Autres : Garantir la sécurité au travail et servir de modèle en matière de politiques et procédures.
Conditions de travail :
Le travail exige un effort physique modéré, avec une marche et une station debout prolongées pendant la majorité des quarts. Bien que le risque de blessure soit faible, le poste requiert de soulever, pousser, tirer et tenir (jusqu’à 16 kg et plus avec soutien approprié) des boîtes et des éléments d’aménagement, ainsi qu’une concentration importante lors de la réalisation de tâches administratives, de la gestion de la caisse ou de l’utilisation du système POS.
Statut d’emploi :
Temps plein : en moyenne 40 heures par semaine. Doit maintenir une disponibilité flexible pour répondre aux besoins de l’entreprise et peut être amené(e) à travailler plus de 40 heures par semaine, y compris certains jours fériés et périodes de forte activité.
Du brennst für Retail und hast Lust die heißbegehrten farbenfrohen Uhren zu verkaufen?
Customer Journey, Visual Merchandising und Storytelling – bei diesen Wörtern rasen Deine Gedanken, Du sprühst schon jetzt vor Kreativität und kannst es kaum abwarten Dich in das Abenteuer zu stürzen?
Starte jetzt Deine neue Reise mit Swatch & Flik Flak in unserem Store in Düsseldorf zunächst befristet für 1 Jahr als
Sales Assistant (all genders)
in Voll- oder Teilzeit (mindestens 30 Stunden/Woche)
Job description
Deine Aufgaben:
- Aktive Beratung und Verkauf unserer Produkte im Store (Swatch und Flik Flak)
- Sicherstellung eines herzlichen Empfangs sowie eines zuvorkommenden Kundenservices
- Attraktive Präsentation unserer Produkte im Store gemäss den visuellen Vorgaben
- Verantwortung für die korrekte Bedienung und Abrechnung an der Kasse
- Durchführung kleiner Servicearbeiten wie Batteriewechsel und Anpassungen von Uhrenarmbändern
- Sicherstellung eines gepflegten und einladenden Erscheinungsbild des Stores
- Entgegennahme von Lieferungen sowie Unterstützung bei der Warenbewirtschaftung
The Role
- Lead, motivate, and inspire employees to achieve sales targets
- Support in overseeing day-to-day operations ensuring the store is operating smoothly
- Coach employees on KPI’s on a weekly basis
- As required, assist the Store Manager with reporting
- Support interviews, training and on-boarding of new employees
- Monitor employee selling skills and identify any opportunities for improvement
- Uphold all company and brand policies and procedures
- Ensure the visual merchandising guidelines are adhered to
- Assist with inventory management and stock procedures
- Handle escalated customer complaints
- Uphold the highest level of professionalism and customer service
So begeisterst du auf der Verkaufsfläche:
- Kundenberatung mit Elan und aktiver Verkauf unserer Kollektionen
- Steigerung des Gesamterfolgs durch professionellen Kundenservice
- Präsentation unserer Produkte mit Begeisterung und Know-how
- Bedienung unseres benutzerfreundlichen Kassensystems und Erledigung notwendiger administrativen Tätigkeiten
- Unterstützung bei der Inventur und Bestandsführung
- Aktive Teilnahme an Schulungen und Weiterbildungen
- Mitgestaltung eines einzigartigen Einkaufserlebnisses durch umfassendes Produktwissen
Job description
Swatch embraces the values that coexist in the world of
art, design, fashion and technology; and lends them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Job Description:
Ideal candidate will have retail sales experience, as well as Keyholder background. This position must possess exceptional customer service skills and a demeaner that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team
Job description
SWATCH has an exciting opportunity for a Store Manager to join one of our stores in Bilbao.
As a Store Manager your main tasks will be:
• Ability to build revenue, manage back-office operations and supervise selling professionals.
• Develop the strategies and plans to achieve sales results through clientelling, superior customer service, events, partnering and traffic generating actions.
• Ensure a consistent, quality store experience for customers.
• Think strategically and drive the business to company standards.
• Prioritize, plan, delegate, administrate and adapt to business needs.
• Maximize inventory, cash control and loss prevention techniques.
Job description
Swatch embraces the values that coexist in the world of
art, design, fashion and technology; and lends them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Job Description:
Ideal candidate will have retail sales experience, as well as Keyholder background. This position must possess exceptional customer service skills and a demeaner that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team
Job description
Swatch embraces the values that coexist in the world of art, design, fashion and technology; and lends them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Job Description:
At Swatch we provide our Retail Key holders with the training and support that lays the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services. Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.