Working at Swatch

As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales associates to achieve their performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $18.70 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Lead by example to deliver outstanding customer service, coaching the team to meet and exceed sales targets. Ensure comprehensive product knowledge across the team to enhance customer experience and decision-making.
• Operations: Support store management in daily operational tasks with a focus on accuracy and efficiency in all transactions. Maintain adherence to inventory control processes, minimizing loss and ensuring accuracy in stock handling and reporting.
• Visual Merchandising: Execute and maintain visual merchandising standards in alignment with company directives. Ensure the store presentation is consistently maintained to a high standard, reflecting the brand’s image.
• Compliance: Uphold workplace safety standards and act as a model for company policies and procedures. Ensure compliance with all operational guidelines and safety regulations.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Part-Time: 20 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 10 hours per week, including certain holidays and blackout dates.

Store Manager (responsable de Tienda) - San Sebastián
¿Te apasiona el retail y la atención al cliente? Buscamos un/a Store Manager para liderar una de nuestras tiendas en San Sebastián.

Tus principales responsabilidades

• Liderar, motivar y desarrollar al equipo de tienda para alcanzar los objetivos de negocio.
• Impulsar las ventas mediante estrategias de clienteling, excelencia en el servicio y acciones comerciales.
• Garantizar una experiencia de compra excepcional y coherente con los estándares de la marca.
• Gestionar las operaciones diarias de la tienda, incluyendo inventario, caja y control de pérdidas.
• Analizar resultados y definir planes de acción para maximizar el rendimiento de la tienda.
• Organizar, priorizar y delegar tareas de forma eficiente, adaptándose a las necesidades del negocio.
• Asegurar el cumplimiento de los procedimientos y políticas corporativas.

 

Als Sales Associate ben jij het gezicht van Swatch Amsterdam Kalverstraat. Je verwelkomt klanten met een glimlach, luistert naar hun wensen en helpt hen bij het vinden van het perfecte horloge. Of het nu gaat om een eerste aankoop, een cadeau of advies over service en reparaties: jij weet klanten enthousiast te maken en zorgt ervoor dat zij met een goed gevoel de winkel verlaten.

Je bent niet bang om het gesprek aan te gaan, denkt commercieel mee en ziet kansen om van een winkelbezoek een succes te maken. Jouw energie, gastvrijheid en verkoopvaardigheden maken het verschil.

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

Ideal candidate will have retail sales experience, as well as Keyholder background. This position must possess exceptional customer service skills and a demeaner that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team

Swatch embraces the values that coexist in the world of art, design, fashion and technology; and lends them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

At Swatch we provide our Retail Keyholders with the training and support that lays the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services. Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

At Swatch we provide our Retail Keyholders with the training and support that lays the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services. Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.

DINAMICITA’, SFIDA, INNOVAZIONE, PASSIONE, sono parole nelle quali ti riconosci? Allora siamo noi il tuo futuro lavorativo! The Swatch Group (Italia) S.p.A. ricerca nuovi talenti da inserire nei nostri negozi Corporate a marchio SWATCH di Pescara come venditori part time/Full time. In qualità di sales assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine dei brand SWATCH e FLIK FLAK.

DINAMICITA’, SFIDA, INNOVAZIONE, PASSIONE, sono parole nelle quali ti riconosci? Allora siamo noi il tuo futuro lavorativo! The Swatch Group (Italia) S.p.A. ricerca nuovi talenti da inserire nei nostri negozi Corporate a marchio SWATCH di Bologna come venditori part time 20/24/30 ore. In qualità di sales assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine dei brand SWATCH e FLIK FLAK.

As Sales Associate (M/F/X) for our store in Antwerpen, you are the brand's first ambassador, you will embody the Swatch/Flik-Flak values and guarantee the highest standards of welcome and customer experience.

Your responsibilities

• Advice on and sale of products presented in the shop
• Welcoming customers
• Customer acquisition and loyalty
• Advising customers and helping them with their choices
• Replenishing and storing products
• Active participation in team meetings

• Cleaning and tidying the Store if needed

• Assisting colleagues during sales (service, gift-wrapping, etc.)

• Contribute to the achievement of shop objectives
• Compliance with rules and regulations (Dresscode, etc.)
• Maintain and improve own knowledge of products and techniques,
• Participation in training sessions,
• Sharing knowledge and experience with colleagues.

Reporting process:

N + 1: Assistant Store Manager

N + 2: Store Manager

Job type : Part time contract (32h)

Salary: An attractive salary package including extra-legal benefits

• Hospital insurance
• Meal vouchers
• Ecocheques
• Mobility or bike travel reimbursements

Working hours :

• Available on weekends
• Daytime work
• Evening work
• Work on public holidays

Deine Aufgaben:

• Verantwortung für die operative Warenbewirtschaftung und Sicherstellung einer optimalen Warenverfügbarkeit im Store
• Warenannahme inkl. Kontrolle, Verbuchung sowie Bearbeitung von Lieferscheinen, Transfers und Retouren
• Sicherstellung der Warenauffüllung anhand von Verkaufszahlen und Systemauswertungen
• Verantwortung für den Service Après-Vente inkl. Reparaturabwicklung und Materialverwaltung
• Planung und Durchführung von Inventuren sowie Sicherstellung der Bestandesgenauigkeit
• Verantwortung für Materialbestellungen und das Cash Management gemäss den Richtlinien
• Sicherstellung eines gepflegten Store Erscheinungsbildes gemäss den Visual-Merchandising-Richtlinien
• Unterstützung des Verkaufsteams und der Storeleitung im operativen Tagesgeschäft
• Mitwirkung bei der Optimierung von Prozessen sowie Einhaltung der Qualitäts- und Sicherheitsstandards