Working at Swatch

This is an exciting opportunity for somebody who is enthusiastic, energetic and customer focused. As a brand ambassador for Swatch, you will create memorable customer experiences, drive sales performance, and bring the energy and personality of the brand to life every day. You will:

 

• Champion a customer first culture and deliver an unforgettable experience
• Utilise your customer engagement skills with a focus on building loyalty and a unique in store experience
• Keep up to date with our new products, promotions (and participate in regular training to keep you up to date with our new products and promotions)
• Support the team in achieving (and exceeding!) sales targets and KPI's
• Ensure the store always looks it’s best, including products displays and following our merchandising standards
• Assist with daily and monthly stocktake and stock management
• Follow up with customers regarding warranty and general queries

As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $16.00 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge.
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
• Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
• Compliance: Uphold workplace safety standards.

Working Conditions:

Part-Time, 15 or more hours per week on average. Part-Time employees must maintain open availability to meet the needs of the business and may be required to work more than 15 hours a week, certain holidays and blackout dates.

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

• Kundenberatung mit Elan und aktiver Verkauf unserer Kollektionen
• Steigerung des Gesamterfolgs durch professionellen Kundenservice
• Präsentation unserer Produkte mit Begeisterung und Know-how
• Bedienung unseres benutzerfreundlichen Kassensystems und Erledigung notwendiger administrativen Tätigkeiten
• Unterstützung bei der Inventur und Bestandsführung
• Aktive Teilnahme an Schulungen und Weiterbildungen
• Mitgestaltung eines einzigartigen Einkaufserlebnisses durch umfassendes Produktwissen

This is an exciting opportunity for somebody who is enthusiastic, energetic and customer focused. As a brand ambassador for Swatch, you will create memorable customer experiences, drive sales performance, and bring the energy and personality of the brand to life every day. You will:

• Champion a customer first culture and deliver an unforgettable experience
• Utilise your customer engagement skills with a focus on building loyalty and a unique in store experience
• Keep up to date with our new products, promotions (and participate in regular training to keep you up to date with our new products and promotions)
• Support the team in achieving (and exceeding!) sales targets and KPI's
• Ensure the store always looks it’s best, including products displays and following our merchandising standards
• Assist with daily and monthly stocktake and stock management
• Follow up with customers regarding warranty and general queries

This is an exciting opportunity for somebody who is enthusiastic, energetic and customer focused. As a brand ambassador for Swatch, you will create memorable customer experiences, drive sales performance, and bring the energy and personality of the brand to life every day. You will:

• Champion a customer first culture and deliver an unforgettable experience
• Utilise your customer engagement skills with a focus on building loyalty and a unique in store experience
• Keep up to date with our new products, promotions (and participate in regular training to keep you up to date with our new products and promotions)
• Support the team in achieving (and exceeding!) sales targets and KPI's
• Ensure the store always looks it’s best, including products displays and following our merchandising standards
• Assist with daily and monthly stocktake and stock management
• Follow up with customers regarding warranty and general queries

DINAMICITA’, SFIDA, INNOVAZIONE, PASSIONE, sono parole nelle quali ti riconosci? Allora siamo noi il tuo futuro lavorativo! The Swatch Group (Italia) S.p.A. ricerca nuovi talenti da inserire nei nostri negozi Corporate a marchio SWATCH di Firenze come venditori part time 20/24/30 ore. In qualità di sales assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine dei brand SWATCH e FLIK FLAK.

DINAMICITA’, SFIDA, INNOVAZIONE, PASSIONE, sono parole nelle quali ti riconosci? Allora siamo noi il tuo futuro lavorativo! The Swatch Group (Italia) S.p.A. ricerca nuovi talenti da inserire nei nostri negozi Corporate a marchio SWATCH di Milano come venditori part time. In qualità di sales assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine dei brand SWATCH e FLIK FLAK.

As a District Manager – Trainer West, you will oversee the performance of Swatch retail stores across Western Canada, including Manitoba, Saskatchewan, Alberta, and British Columbia. You will play a key role in driving sales, ensuring operational excellence, and developing high-performing teams through impactful training and leadership.

Reporting to the Head of Retail Operations, you will be responsible for achieving financial targets, enhancing customer experience, and delivering training programs that elevate team capabilities. You will embody Swatch’s Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, and Building Effective Teams and Relationships.

Starting base pay of $70,000.00 plus performance-based annual bonus.

Benefits:

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance
• Paid vacations and sick days

Responsibilities include:

District Management

• Lead daily operations across multiple retail locations to meet sales and productivity goals
• Analyze performance metrics and implement strategies to drive growth
• Ensure visual merchandising and operational standards are consistently met
• Conduct regular store visits to coach, review performance, and support store managers
• Support store openings, relocations, and closures
• Monitor labor and operational expenses to optimize profitability
• Provide market insights on competitors, consumer behavior, and trends

Training & Development

• Design and deliver engaging training programs on sales, product knowledge, and customer service
• Onboard and mentor new hires to build high-performing teams
• Identify skill gaps and create tailored training solutions
• Evaluate training effectiveness and continuously improve programs

Leadership & Talent Development

• Build a strong talent pipeline by identifying and developing high-potential employees
• Foster a collaborative and positive work environment
• Partner with HR to support employee engagement and retention initiatives
• Promote a culture of accountability, performance, and continuous improvement

Working Conditions:

This role requires moderate physical effort, including significant walking and standing during store visits. Occasional lifting (up to 35 lbs) of boxes and fixtures may be required. Administrative duties are performed in-office 1 to 1.5 days per week, with the remainder of time spent in the field.

Employment Status:

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

As a District Manager – Trainer West, you will oversee the performance of Swatch retail stores across Western Canada, including Manitoba, Saskatchewan, Alberta, and British Columbia. You will play a key role in driving sales, ensuring operational excellence, and developing high-performing teams through impactful training and leadership.

Reporting to the Head of Retail Operations, you will be responsible for achieving financial targets, enhancing customer experience, and delivering training programs that elevate team capabilities. You will embody Swatch’s Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, and Building Effective Teams and Relationships.

Starting base pay of $70,000.00 plus performance-based annual bonus.

Benefits:

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance
• Paid vacations and sick days

Responsibilities include:

District Management

• Lead daily operations across multiple retail locations to meet sales and productivity goals
• Analyze performance metrics and implement strategies to drive growth
• Ensure visual merchandising and operational standards are consistently met
• Conduct regular store visits to coach, review performance, and support store managers
• Support store openings, relocations, and closures
• Monitor labor and operational expenses to optimize profitability
• Provide market insights on competitors, consumer behavior, and trends

Training & Development

• Design and deliver engaging training programs on sales, product knowledge, and customer service
• Onboard and mentor new hires to build high-performing teams
• Identify skill gaps and create tailored training solutions
• Evaluate training effectiveness and continuously improve programs

Leadership & Talent Development

• Build a strong talent pipeline by identifying and developing high-potential employees
• Foster a collaborative and positive work environment
• Partner with HR to support employee engagement and retention initiatives
• Promote a culture of accountability, performance, and continuous improvement

Working Conditions:

This role requires moderate physical effort, including significant walking and standing during store visits. Occasional lifting (up to 35 lbs) of boxes and fixtures may be required. Administrative duties are performed in-office 1 to 1.5 days per week, with the remainder of time spent in the field.

Employment Status:

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

Afin de renforcer notre département Marketing, Swatch recrute actuellement un/une

MARKETING MANAGER SWISS MARKET (w/m) 100%

Dans ce rôle, vous prendrez en charge la direction du département marketing sur le marché suisse pour les marques Swatch et Flik Flak.

Votre zone de responsabilité comprend les activités suivantes :

• Élaborer, mettre en œuvre et présenter le plan marketing annuel pour les marques Swatch et Flik Flak (publicité, médias traditionnels et digitaux, sponsoring, promotions, merchandising et décoration) conformément aux directives de Swatch International
• Planifier, coordonner et suivre les campagnes marketing, les activités de marketing direct, les activités e-commerce, les lancements de produits et les programmes de fidélisation (Swatch Club Suisse), ainsi que les activités de la boutique en ligne (newsletters, bannières, mots-clés, trafic et performance) et des réseaux sociaux (contenu, budget, concurrence, etc.).
• Organiser et coordonner les événements, les lancements de produits et les réunions avec les comptes clés, et développer des promotions destinées aux concessionnaires avec les supports publicitaires adaptés
• Préparer les briefings destinés aux agences et partenaires externes pour le développement de concepts créatifs, de supports publicitaires, de décorations et de plans médias
• Identifier, évaluer et mettre en œuvre de nouvelles opportunités de sponsoring et assurer l'activation des partenariats
• Assurer la gestion, l'allocation, le suivi et le contrôle du budget marketing
• Coordonner l'équipe Marketing du marché suisse (3 collaborateurs) dans un environnement matriciel

En plus de vos tâches quotidiennes, vous superviserez divers projets et travaillerez en étroite collaboration avec le département du Marketing International, le Brand Manager du marché suisse, la logistique, le département Retail, les ventes et les clients externes au quotidien.