Working at Swatch

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch. We are seeking an experienced, retail Assistant Store Manager to provide leadership in our Swatch Store. The ideal candidate must be a seasoned Retail Manager with a strong focus on driving sales, and delivering customer service skills. Hourly Rate: $26.00 - $28.00/Hrly. (Plus Commission)

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

At Swatch we provide our Retail Sales Associates with the training and support that lays the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services. Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.

Hourly Rate: $19.00 - $20.00/Hrly. (Plus Commission)

• Freundlicher Kundenservice
• Administrative Unterstützung
• Sorgfältige Übernahme der Ware
• Ansprechende Warenpräsentation im Store
• Korrekte Preisauszeichnung
• Sauberhaltung des Geschäftslokals

• Kundenberatung mit Elan und aktiver Verkauf unserer Kollektionen
• Steigerung des Gesamterfolgs durch professionellen Kundenservice
• Bedienung unseres benutzerfreundlichen Kassensystems und Erledigung notwendiger administrativen Tätigkeiten
• Unterstützung bei der Inventur und Bestandsführung
• Aktive Teilnahme an Schulungen und Weiterbildungen
• Mitgestaltung eines einzigartigen Einkaufserlebnisses durch umfassendes Produktwissen

As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales associates to achieve their performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $19.00 per hour plus monthly performance bonus.

Benefits:

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance

Responsibilities include:

• Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par.
• Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely.
• Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans.
• Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation.
• Compliance: Maintain safety standards, act as a policy and procedure role model.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

This is an exciting opportunity for somebody who is enthusiastic, energetic and customer focused. As a brand ambassador for Swatch, you will create memorable customer experiences, drive sales performance, and bring the energy and personality of the brand to life every day. You will:

 

• Champion a customer first culture and deliver an unforgettable experience
• Utilise your customer engagement skills with a focus on building loyalty and a unique in store experience
• Keep up to date with our new products, promotions (and participate in regular training to keep you up to date with our new products and promotions)
• Support the team in achieving (and exceeding!) sales targets and KPI's
• Ensure the store always looks it’s best, including products displays and following our merchandising standards
• Assist with daily and monthly stocktake and stock management
• Follow up with customers regarding warranty and general queries

As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $16.00 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge.
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
• Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
• Compliance: Uphold workplace safety standards.

Working Conditions:

Part-Time, 15 or more hours per week on average. Part-Time employees must maintain open availability to meet the needs of the business and may be required to work more than 15 hours a week, certain holidays and blackout dates.

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

This is an exciting opportunity for somebody who is enthusiastic, energetic and customer focused. As a brand ambassador for Swatch, you will create memorable customer experiences, drive sales performance, and bring the energy and personality of the brand to life every day. You will:

• Champion a customer first culture and deliver an unforgettable experience
• Utilise your customer engagement skills with a focus on building loyalty and a unique in store experience
• Keep up to date with our new products, promotions (and participate in regular training to keep you up to date with our new products and promotions)
• Support the team in achieving (and exceeding!) sales targets and KPI's
• Ensure the store always looks it’s best, including products displays and following our merchandising standards
• Assist with daily and monthly stocktake and stock management
• Follow up with customers regarding warranty and general queries

This is an exciting opportunity for somebody who is enthusiastic, energetic and customer focused. As a brand ambassador for Swatch, you will create memorable customer experiences, drive sales performance, and bring the energy and personality of the brand to life every day. You will:

• Champion a customer first culture and deliver an unforgettable experience
• Utilise your customer engagement skills with a focus on building loyalty and a unique in store experience
• Keep up to date with our new products, promotions (and participate in regular training to keep you up to date with our new products and promotions)
• Support the team in achieving (and exceeding!) sales targets and KPI's
• Ensure the store always looks it’s best, including products displays and following our merchandising standards
• Assist with daily and monthly stocktake and stock management
• Follow up with customers regarding warranty and general queries

As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $18.05 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge.
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
• Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
• Compliance: Uphold workplace safety standards.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS

Employment Status:

Part-Time: 10 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 10 hours per week, including certain holidays and blackout dates.