Working at Swatch

Als IT Coördinator ben je dé verantwoordelijke voor alles wat betrekking heeft op de IT binnen onze organisatie. Je coördineert IT-processen van A tot en met Z op hard- en softwaregebied.

 

Je kunt hierbij o.a. denken aan het beheer van de IT security, het monitoren en onderhouden van IT systemen en communicatie- en verbindingsoplossingen, beheren van de SQL-database, contact met IT leveranciers en de inkoop van IT apparatuur en diensten, creëren en beheren van gebruikersaccounts in samenwerking met HR, IT opleidingen en trainingen organiseren en faciliteren. Daarnaast ben je als IT Coördinator onze specialist die de kwaliteit van de IT-dienstverlening en operaties continu blijft (door)ontwikkelen en daarbij ook de kosten niet uit het oog verliest.

 

Verder houd je je bezig met zaken zoals;

• Lokale IT-ondersteuning zoals printer- en scanapparaten, telefoniesystemen en netwerkverbindingen (LAN en Wi-Fi).
• Installaties van apparatuur, op kantoor en in de winkels
• Assisteren bij het opzetten en configureren van IT-infrastructuur in nieuwe winkels
• Kennisbankartikelen en FAQ's maken en onderhouden om eindgebruikers te helpen
• Beheer van IT-budgetten en inkoopprocessen

 

Het gaat om een autonome functie waarbij je volledig zelfstandig werkt. Uiteraard krijg je ondersteuning van ons hoofdkantoor in Zwitserland, maar in Nederland ben je het aanspreekpunt voor alle IT-gerelateerde zaken. Snel schakelen en communiceren met diverse afdelingen, van directie tot retail is je niet vreemd. Je bent gemotiveerd en in staat om service- en doelgericht te werk te gaan. Je neemt initiatief en blijft graag op de hoogte van de nieuwste technologie en ontwikkelingen. Je hebt oog voor detail en bent analytisch. Daarnaast ben je creatief en beschik je over een probleemoplossend vermogen. Gezien de omvang van IT kun je taken efficiënt en effectief uitvoeren en ben je in staat om (binnen een dynamische omgeving) de juiste prioriteiten te stellen.

Diese Aufgaben erwarten dich:

• Kompetente Beratung und Betreuung unserer Kund:innen
• Vorbildlicher Kundenservice und aktiver Verkauf unserer SWATCH Produkte
• Ordnungsgemäße Bestandsführung und Durchführung regelmäßiger Inventuren.
• Zuverlässige Betreuung des Kassasystems
• Sicherstellung einer ansprechenden Warenpräsentation
• Enge Zusammenarbeit mit der Storeleitung und Unterstützung bei der Planung und Erreichung der Umsatzziele

The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $45,000.00 plus monthly performance bonus.

Benefits:

• Paid Vacations
• Paid sick days
• Health benefits, including dental and vision coverage.
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include:

• Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance.
• Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies.
• Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans.
• Visual Merchandising: Helping maintain store presentation standards.
• Other: Upholding workplace safety, serving as a role model for company policies and procedures.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

En tant qu’Associé de Ventes Swatch, vous relèverez du Responsable de Magasin et serez responsable de l’atteinte des objectifs de vente. Vous agirez en tant qu’Ambassadeur de la Marque Swatch tout en incarnant les Compétences Clés de Swatch : Orientation Client, Recherche de Résultats, Créativité, Résolution de Problèmes, Humilité, Intégrité, Création d’Équipes et de Relations Efficaces.

Salaire de base de départ de $16.55 de l’heure, plus prime mensuelle de performance.

Responsabilités:

• Service Client & Génération de Ventes: Offrir un service client exceptionnel en assistant les clients et en résolvant les problèmes avec une attitude positive. Atteindre et dépasser les objectifs de vente grâce à une excellente connaissance des produits.
• Opérations: Soutenir les opérations quotidiennes, y compris le traitement des ventes et des retours, la gestion des stocks, et le respect des politiques et procédures opérationnelles.
• Marchandisage Visuel: Aider à maintenir les standards visuels du magasin en suivant les directives de marchandisage visuel. Contribuer à la propreté et à l’organisation du magasin.
• Conformité: Respecter les normes de sécurité au travail.

Conditions de Travail:

Le travail s’effectue avec un effort physique modéré et nécessite de marcher et de rester debout pendant la majeure partie de chaque quart de travail. Bien que ce poste présente un faible risque de blessure, il nécessite de soulever, pousser, tirer et porter (jusqu’à 35 lb et plus avec un soutien approprié) des boîtes et des présentoirs, ainsi qu’une concentration importante lors de la gestion de documents, de la caisse ou de l’utilisation du système de point de vente (POS).

Statut d’Emploi:

Temps Partiel: En moyenne 10 heures par semaine. Doit maintenir une disponibilité ouverte pour répondre aux besoins de l’entreprise et peut être amené à travailler plus de 10 heures par semaine, y compris certains jours fériés et périodes de pointe.

This is an anticipatory hiring opportunity for a new store opening. The tentative start date for this role is June 14, 2025.

As a Store Manager, you'll directly report to the Brand Manager and take full responsibility for the business's overall management. Your key role includes ensuring strict adherence to company policies and procedures, driving sales by motivating staff, and providing exceptional customer service to foster sales growth. You will execute and meet operational objectives, possessing Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $60,000.00 plus monthly performance bonus.

Benefits:

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance
• Paid Vacations
• Paid sick days

Responsibilities include:

• Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par.
• Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely.
• Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans.
• Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation.
• Compliance: Maintain safety standards, act as a policy and procedure role model.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

DINAMICITA’, SFIDA, INNOVAZIONE, PASSIONE, sono parole nelle quali ti riconosci? Allora siamo noi il tuo futuro lavorativo! The Swatch Group (Italia) S.p.A. ricerca nuovi talenti da inserire nei nostri negozi Corporate a marchio SWATCH di Porta di Roma come venditori part time 30 ore, con contratto temporaneo. In qualità di sales assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine dei brand SWATCH e FLIK FLAK.

Customer Journey, Visual Merchandising und Storytelling – bei diesen Wörtern rasen Deine Gedanken, Du sprühst schon jetzt vor Kreativität und kannst es kaum abwarten Dich in das Abenteuer zu stürzen?

Starte jetzt Deine neue Reise mit Swatch & Flik Flak in unserem Store in Berlin im KaDeWe als

Sales Assistant (all genders) in Vollzeit

Job Description:

Ideal candidate will have retail sales experience, as well as Keyholder background. This position must possess exceptional customer service skills and a demeaner that embodies a great sense of approachability.  Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team 

 

 

 

Job Description:

At Swatch we provide our Retail Key holders with the training and support that lays the groundwork for a professional career with real momentum.  As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services.  Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.

Job Description

We are seeking an experienced, retail Store Manager to provide leadership in our store. The ideal candidate must be a seasoned Retail Manager with a strong focus on driving sales and delivering excellent customer service.

 

Salary Range: $70 - 73K