Working at Swatch

As an Assistant Store Manager, you will report to the Store Manager and will be responsible for managing every facet of the business in the absence of the store manager.

• You will effectively and efficiently ensure adherence to company policy and procedure.
• You will be expected to support the Store Manager in driving sales by motivating and assisting staff in reaching and exceeding goals.
• You will provide guidance to the sales team to deliver exceptional customer service in order to support sales growth.
• You will support to meet operational objectives.
• You will possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem Solving, and Humility and Integrity.

RESPONSIBILITIES:

CUSTOMER SERVICE & SALES GENERATION

• Coach, train and motivate sales team to provide excellent customer experience leading by example.
• Ensure employee understand and communicate key product messages to the customer.
• Establish and communicate sales targets for the retail team.
• Monitor performance results of the store and the sales team; providing them coaching initiatives to motivate the achievements of sales targets.
• Ensure up-to-date knowledge of all Swatch core and launch products to offer selection guidance to customers.

OPERATIONS

• Assist in monitoring the store’s efficiencies to meets payroll targets through managing fluctuations in business and changes in business needs.
• Adhere to opening and closing procedures.
• Comply with inventory control processes to prevent asset loss (shrink).
• Investigate and follow up on inventory discrepancy issues.

PERSONNEL MANAGEMENT

• Assist in the recruitment, development and disciplinary process of the sales team to ensure standards are met and company growth is supported.
• Assist in providing input of the staff’s Performance Appraisals, Individual Development Plans and Performance Improvement Plans.

VISUAL MERCHANDISING

• Assist in the execution and maintenance of store merchandising standards.
• Ensure all visual and housekeeping standards are met consistently.

OTHER

• Maintain safety in the workplace; prevent accidents and report all incidents of unsafe conditions and/or practices in a timely manner.
• Serves as a role model with respect to Swatch policies and procedures (i.e.: dress code, time keeping, shopping discounts, etc.)

As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $18.05, per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge.
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
• Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
• Compliance: Uphold workplace safety standards.

Working Conditions:

Part-Time, 10 or more hours per week on average. Part-Time employees must maintain open availability to meet the needs of the business and may be required to work more than 10 hours a week, certain holidays and blackout dates.

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

DINAMICITA’, SFIDA, INNOVAZIONE, PASSIONE, sono parole nelle quali ti riconosci? Allora siamo noi il tuo futuro lavorativo! The Swatch Group (Italia) S.p.A. ricerca nuovi talenti da inserire nei nostri negozi Corporate a marchio SWATCH di Roma Cola di Rienzo come venditori part time 30ore/ full time, con contratto temporaneo. In qualità di sales assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine dei brand SWATCH e FLIK FLAK.

DINAMICITA’, SFIDA, INNOVAZIONE, PASSIONE, sono parole nelle quali ti riconosci? Allora siamo noi il tuo futuro lavorativo! The Swatch Group (Italia) S.p.A. ricerca nuovi talenti da inserire nei nostri negozi Corporate a marchio SWATCH di Modena come venditori part time 20 ore, con contratto temporaneo. In qualità di sales assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine dei brand SWATCH e FLIK FLAK.

Swatch is opening a new store this June in Melbourne's Fashion Capital, Chadstone Shopping Centre! As a Sales Associate, you will be a key member of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.

We have two permanent part-time opportunities available, 30 hours per week or 23 hours per week. Including weekends and some late night trade.

• Support the team in achieving sales targets
• Handle transactions for all types of sales according to company policy
• Ensure the store is always presentable, clean and tidy
• Ensure products are displayed in accordance with Swatch Guidelines
• Assist with daily and monthly stocktake and stock management
• Keep up to date with new products, promotions and participate in regular training
• Follow up with customers via email and phone regarding warranty and repairs
• Ensure the highest level of customer service

Swatch is opening a new store this June in Melbourne's Fashion Capital, Chadstone Shopping Centre! As a Sales Associate, you will be a key member of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.

• Support the team in achieving sales targets
• Handle transactions for all types of sales according to company policy
• Ensure the store is always presentable, clean and tidy
• Ensure products are displayed in accordance with Swatch Guidelines
• Assist with daily and monthly stocktake and stock management
• Keep up to date with new products, promotions and participate in regular training
• Follow up with customers via email and phone regarding warranty and repairs
• Ensure the highest level of customer service

As a Sales Associate, you will be a key member of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.

This is a permanent part time opportunity, 25 hours per week. 

• Support the team in achieving sales targets
• Handle transactions for all types of sales according to company policy
• Ensure the store is always presentable, clean and tidy
• Ensure products are displayed in accordance with Swatch Guidelines
• Assist with daily and monthly stocktake and stock management
• Keep up to date with new products, promotions and participate in regular training
• Follow up with customers via email and phone regarding warranty and repairs
• Ensure the highest level of customer service

Job Description:

Ideal candidate will have retail sales experience, as well as Keyholder background. This position must possess exceptional customer service skills and a demeaner that embodies a great sense of approachability.  Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team 

 

 

 

A Superb Opportunity…
At Swatch we provide our Retail Sales Associates with the training and support that lays the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services. Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.

 

Job Description:

At Swatch we provide our Retail Key holders with the training and support that lays the groundwork for a professional career with real momentum.  As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services.  Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.