Working at Swatch
Job description
At Swatch we provide our Retail Key holders with the training and support that lays the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services. Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.
Du brennst für Retail und hast Lust die heißbegehrten farbenfrohen Uhren zu verkaufen?
Customer Journey, Visual Merchandising und Storytelling – bei diesen Wörtern rasen Deine Gedanken, Du sprühst schon jetzt vor Kreativität und kannst es kaum abwarten Dich in das Abenteuer zu stürzen?
Starte jetzt Deine neue Reise mit Swatch & Flik Flak in unserem Store in München in der Sendlinger Straße zunächst befristet für 1 Jahr als
Sales Assistant (all genders) in Vollzeit
Job description
Job description
Descrizione del posto
The Role
As a Sales Associate, you will be a key member of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.
- Support the team in achieving sales targets
- Handle transactions for all types of sales according to company policy
- Ensure the store is always presentable, clean and tidy
- Ensure products are displayed in accordance with Swatch Guidelines
- Assist with daily and monthly stocktake and stock management
- Keep up to date with new products, promotions and participate in regular training
- Follow up with customers via email and phone regarding warranty and repairs
- Ensure the highest level of customer service
Job description
En tant qu’Associé de Ventes Swatch, vous relèverez du Responsable de Magasin et serez responsable de l’atteinte des objectifs de vente. Vous agirez en tant qu’Ambassadeur de la Marque Swatch tout en incarnant les Compétences Clés de Swatch : Orientation Client, Recherche de Résultats, Créativité, Résolution de Problèmes, Humilité, Intégrité, Création d’Équipes et de Relations Efficaces.
Salaire de base de départ de 17.05$ de l’heure, plus prime mensuelle de performance.
Responsabilités:
- Service Client & Génération de Ventes: Offrir un service client exceptionnel en assistant les clients et en résolvant les problèmes avec une attitude positive. Atteindre et dépasser les objectifs de vente grâce à une excellente connaissance des produits.
- Opérations: Soutenir les opérations quotidiennes, y compris le traitement des ventes et des retours, la gestion des stocks, et le respect des politiques et procédures opérationnelles.
- Marchandisage Visuel: Aider à maintenir les standards visuels du magasin en suivant les directives de marchandisage visuel. Contribuer à la propreté et à l’organisation du magasin.
- Conformité: Respecter les normes de sécurité au travail.
Conditions de Travail:
Le travail s’effectue avec un effort physique modéré et nécessite de marcher et de rester debout pendant la majeure partie de chaque quart de travail. Bien que ce poste présente un faible risque de blessure, il nécessite de soulever, pousser, tirer et porter (jusqu’à 35 lb et plus avec un soutien approprié) des boîtes et des présentoirs, ainsi qu’une concentration importante lors de la gestion de documents, de la caisse ou de l’utilisation du système de point de vente (POS).
Statut d’Emploi:
Temps Partiel: En moyenne 10 heures par semaine. Doit maintenir une disponibilité ouverte pour répondre aux besoins de l’entreprise et peut être amené à travailler plus de 10 heures par semaine, y compris certains jours fériés et périodes de pointe.
Descrizione del posto
Descrizione del posto
Job description
Join Our Talent Network
We’re building a network of passionate retail talent for upcoming opportunities across our stores. Whether you’re launching your retail career or growing into a leadership role, Swatch offers an environment where creativity, individuality, and performance thrive.
We are seeking future candidates for roles including Sales Associates, Sales Leads / Key Holders, and Assistant Store Managers.
What You’ll Do
Sales Associate
- Deliver a memorable, personalized customer experience that reflects the Swatch brand
- Share product knowledge with energy and authenticity
- Support merchandising, visual standards, and daily store operations
- Contribute to a vibrant and inclusive store culture
Sales Lead / Key Holder
- Lead on the floor to drive sales and elevate the customer experience
- Support opening and closing procedures and operational execution
- Coach and inspire team members to achieve results
- Act as a role model and brand ambassador
Assistant Store Manager
- Partner with the Store Manager to drive business performance
- Lead, coach, and develop a high-performing team
- Oversee daily operations including scheduling, inventory, and visual execution
- Build a culture of accountability, creativity, and collaboration
Who You Are
- A natural connector with a passion for customer experience
- Inspired by fashion, art, and design trends
- Energetic, adaptable, and thrives in a fast-paced retail environment
- A team player who brings authenticity and positivity
- For leadership roles, experienced in retail with a focus on people development and results
Why Swatch
- Join a globally iconic, design-led brand
- Be part of a culture that celebrates self-expression and innovation
- Access growth opportunities within the Swatch Group
- Work in an environment that values diversity, creativity, and individuality
Make Your Mark
At Swatch, time is what you make it.
Join our Future Opportunities Talent Community and be among the first to be considered as roles open.