Working at Swatch
Job description
L’Assistant(e) Gérant(e) de Magasin, relevant du Gérant de Magasin, joue un rôle clé dans la gestion de tous les aspects des opérations du magasin. Ce poste consiste à stimuler les ventes par la motivation et le soutien de l’équipe, à guider le personnel de vente pour offrir un service client exceptionnel favorisant la croissance des ventes, à atteindre les objectifs opérationnels et à garantir le respect des politiques et procédures de l’entreprise. L’Assistant(e) Gérant(e) doit démontrer les compétences fondamentales de Swatch : Orientation Client, Recherche de Résultats, Créativité, Résolution de Problèmes, Humilité, Intégrité, Création d’Équipes et Relations Efficaces.
Salaire de base à partir de 45,000.00$ plus prime mensuelle liée à la performance.
Avantages :
- Vacances payées
- Congés maladie payés
- Assurance santé, incluant soins dentaires et vision
- Assurance vie
- Cotisations REER avec contribution de l’entreprise
- Rabais employés
Responsabilités :
- Service à la clientèle & Génération des ventes : Encadrer l’équipe de vente pour améliorer l’expérience client et atteindre les objectifs de ventes, assurer la connaissance des produits et suivre la performance.
- Opérations : Contribuer à la gestion efficace du magasin, respecter les procédures, contrôler les stocks et résoudre les écarts d’inventaire.
- Gestion du personnel : Soutenir le recrutement, le développement et les processus disciplinaires, participer aux évaluations et plans de développement.
- Merchandising visuel : Maintenir les standards de présentation du magasin.
- Autres : Garantir la sécurité au travail et servir de modèle en matière de politiques et procédures.
Conditions de travail :
Le travail exige un effort physique modéré, avec une marche et une station debout prolongées pendant la majorité des quarts. Bien que le risque de blessure soit faible, le poste requiert de soulever, pousser, tirer et tenir (jusqu’à 16 kg et plus avec soutien approprié) des boîtes et des éléments d’aménagement, ainsi qu’une concentration importante lors de la réalisation de tâches administratives, de la gestion de la caisse ou de l’utilisation du système POS.
Statut d’emploi :
Temps plein : en moyenne 40 heures par semaine. Doit maintenir une disponibilité flexible pour répondre aux besoins de l’entreprise et peut être amené(e) à travailler plus de 40 heures par semaine, y compris certains jours fériés et périodes de forte activité.
Job description
As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, Humility and Integrity.
Starting base pay of $18.30 per hour plus monthly performance bonus.
Responsibilities include:
- Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge.
- Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
- Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
- Compliance: Uphold workplace safety standards.
Working Conditions:
Part-Time, 10 or more hours per week on average. Part-Time employees must maintain open availability to meet the needs of the business and may be required to work more than 10 hours a week, certain holidays and blackout dates.
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.
The Opportunity
This is an exciting opportunity for somebody who is enthusiastic, energetic and customer focused. As a brand ambassador for Swatch, you will create memorable customer experiences, drive sales performance, and bring the energy and personality of the brand to life every day.
We’re looking for an exceptional Sales Associate for our Brisbane or Chermside Store, to bring the energy, passion and excitement of the Swatch brand to life, every minute.
Job description
As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales associates to achieve their performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.
Starting base pay of $18.70 per hour plus monthly performance bonus.
Responsibilities include:
- Customer Service & Sales Generation: Lead by example to deliver outstanding customer service, coaching the team to meet and exceed sales targets. Ensure comprehensive product knowledge across the team to enhance customer experience and decision-making.
- Operations: Support store management in daily operational tasks with a focus on accuracy and efficiency in all transactions. Maintain adherence to inventory control processes, minimizing loss and ensuring accuracy in stock handling and reporting.
- Visual Merchandising: Execute and maintain visual merchandising standards in alignment with company directives. Ensure the store presentation is consistently maintained to a high standard, reflecting the brand’s image.
- Compliance: Uphold workplace safety standards and act as a model for company policies and procedures. Ensure compliance with all operational guidelines and safety regulations.
Working Conditions:
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.
Employment Status:
Part-Time: 20 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 10 hours per week, including certain holidays and blackout dates.
Job description
Store Manager (responsable de Tienda) - San Sebastián
¿Te apasiona el retail y la atención al cliente? Buscamos un/a Store Manager para liderar una de nuestras tiendas en San Sebastián.
Tus principales responsabilidades
- Liderar, motivar y desarrollar al equipo de tienda para alcanzar los objetivos de negocio.
- Impulsar las ventas mediante estrategias de clienteling, excelencia en el servicio y acciones comerciales.
- Garantizar una experiencia de compra excepcional y coherente con los estándares de la marca.
- Gestionar las operaciones diarias de la tienda, incluyendo inventario, caja y control de pérdidas.
- Analizar resultados y definir planes de acción para maximizar el rendimiento de la tienda.
- Organizar, priorizar y delegar tareas de forma eficiente, adaptándose a las necesidades del negocio.
- Asegurar el cumplimiento de los procedimientos y políticas corporativas.
Functie
Als Sales Associate ben jij het gezicht van Swatch Amsterdam Kalverstraat. Je verwelkomt klanten met een glimlach, luistert naar hun wensen en helpt hen bij het vinden van het perfecte horloge. Of het nu gaat om een eerste aankoop, een cadeau of advies over service en reparaties: jij weet klanten enthousiast te maken en zorgt ervoor dat zij met een goed gevoel de winkel verlaten.
Je bent niet bang om het gesprek aan te gaan, denkt commercieel mee en ziet kansen om van een winkelbezoek een succes te maken. Jouw energie, gastvrijheid en verkoopvaardigheden maken het verschil.
Job Description
Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Ideal candidate will have retail sales experience, as well as Keyholder background. This position must possess exceptional customer service skills and a demeaner that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team
Job Description
Swatch embraces the values that coexist in the world of art, design, fashion and technology; and lends them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
At Swatch we provide our Retail Keyholders with the training and support that lays the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services. Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.
Job Description
Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
At Swatch we provide our Retail Keyholders with the training and support that lays the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services. Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.