Working at Swatch

À titre de Gérant(e) de magasin, vous relèverez directement du Directeur de marque et assumerez l’entière responsabilité de la gestion globale de l’établissement. Votre rôle central comprend le respect rigoureux des politiques et procédures de l’entreprise, l’augmentation des ventes par la mobilisation du personnel, et la prestation d’un service à la clientèle exceptionnel afin de stimuler la croissance des ventes. Vous serez chargé(e) d’exécuter et d’atteindre les objectifs opérationnels, en incarnant les compétences clés de Swatch : orientation client, recherche de résultats, créativité, résolution de problèmes, humilité, intégrité, ainsi que le développement d’équipes et de relations efficaces.

Salaire de base à partir de 65,000.00 $ plus boni de rendement mensuel.

Avantages sociaux :

• Avantages en matière de santé, incluant la couverture dentaire et visuelle
• Cotisations au REER avec contribution de l’employeur
• Rabais employé
• Assurance vie
• Vacances payees
• Congés de maladie payés

Les responsabilités comprennent :

• Service à la clientèle et génération des ventes: Montrer l’exemple en offrant un service à la clientèle de qualité, établir des objectifs de vente, coacher l’équipe pour les atteindre et veiller à ce que la connaissance des produits soit au niveau requis.
• Opérations: Gérer les opérations quotidiennes, planifier les horaires du personnel de façon efficace, contrôler la masse salariale, respecter les processus de gestion des stocks et veiller à ce que tous les rapports soient exacts et produits dans les délais requis.
• Gestion du personnel: Superviser les processus de recrutement, de formation et de mesures disciplinaires afin de maintenir une équipe performante, favoriser un milieu de travail positif, et gérer les évaluations de rendement ainsi que les plans de développement.
• Merchandising visuel: Assurer le lancement des marchandises conformément aux standards de l’entreprise et maintenir la présentation de la boutique.
• Conformité: Maintenir les normes de santé et sécurité et servir de modèle en matière de politiques et procédures.

Conditions de travail :

Le travail est effectué avec un effort physique modéré et nécessite de marcher et de demeurer debout pendant la majeure partie de chaque quart de travail. Bien que ce poste présente un faible risque de blessure, il requiert de soulever, pousser, tirer et tenir des boîtes et des présentoirs (jusqu’à environ 16 kg et davantage avec un soutien approprié), en plus d’une concentration soutenue lors du traitement des documents, de la gestion de la caisse ou de l’utilisation du système de point de vente (POS).

Statut d’emploi :

Temps plein: 40 heures par semaine en moyenne. Le ou la titulaire doit maintenir une disponibilité ouverte pour répondre aux besoins de l’entreprise et pourrait être appelé(e) à travailler plus de 40 heures par semaine, incluant certains jours fériés et périodes de pointe.

As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales associates to achieve their performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $19.85 per hour plus monthly performance bonus.

Benefits:

• Health benefits, including dental and vision coverage.
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include:

• Customer Service & Sales Generation: Lead by example to deliver outstanding customer service, coaching the team to meet and exceed sales targets. Ensure comprehensive product knowledge across the team to enhance customer experience and decision-making.
• Operations: Support store management in daily operational tasks with a focus on accuracy and efficiency in all transactions. Maintain adherence to inventory control processes, minimizing loss and ensuring accuracy in stock handling and reporting.
• Visual Merchandising: Execute and maintain visual merchandising standards in alignment with company directives. Ensure the store presentation is consistently maintained to a high standard, reflecting the brand’s image.
• Compliance: Uphold workplace safety standards and act as a model for company policies and procedures. Ensure compliance with all operational guidelines and safety regulations.
  
  

Employment Status

Full-Time, Minimum 35 hours per week on average. Full -Time employees must maintain open availability to meet the needs of the business and may be required to work more than 35 hours a week, certain holidays and blackout dates.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $45,000.00 plus monthly performance bonus.

Benefits:

• Paid Vacations
• Paid sick days
• Health benefits, including dental and vision coverage.
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include:

• Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance.
• Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies.
• Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans.
• Visual Merchandising: Helping maintain store presentation standards.
• Other: Upholding workplace safety, serving as a role model for company policies and procedures.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

We are seeking an experienced, Assistant Store Manager to provide leadership in our Swatch Store. The ideal candidate would have previous management experience with a strong focus on driving sales, and delivering customer service skills.

 

As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales associates to achieve their performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $19.85 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Lead by example to deliver outstanding customer service, coaching the team to meet and exceed sales targets. Ensure comprehensive product knowledge across the team to enhance customer experience and decision-making.
• Operations: Support store management in daily operational tasks with a focus on accuracy and efficiency in all transactions. Maintain adherence to inventory control processes, minimizing loss and ensuring accuracy in stock handling and reporting.
• Visual Merchandising: Execute and maintain visual merchandising standards in alignment with company directives. Ensure the store presentation is consistently maintained to a high standard, reflecting the brand’s image.
• Compliance: Uphold workplace safety standards and act as a model for company policies and procedures. Ensure compliance with all operational guidelines and safety regulations.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Full-Time: 35 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 35 hours per week, including certain holidays and blackout dates.

This role is ideal for a design professional with strong expertise in visual design, motion design, and cross-functional collaboration. You will play a key role in shaping the visual language of our campaigns and ensuring brand consistency across all touchpoints.

• Creative Development:
  Collaborate with the advertising team to brainstorm and develop creative concepts, visual references, mood boards, and sketches for campaigns. Ensure alignment with Swatch’s brand identity and marketing goals.
• Print Production Expertise:
  Act as the team’s go-to expert for print production. Prepare technical print files and oversee quality control for Out-of-Home (OOH) and other large-scale print campaigns, ensuring all materials meet industry standards.
• Visual Design Across Mediums:
  Design layouts and visuals for print, digital, and social media platforms. Provide design support for various departments, including marketing materials, press releases, event graphics, and more.
• Motion Design:
  Develop engaging motion graphics and animations for digital platforms, including social media, web, and in-store displays. Translate static designs into dynamic content that enhances storytelling and brand engagement.
• Cross-functional Collaboration:
  Work closely with teams such as Public Relations, Retail Marketing, Sports, and Communications to deliver cohesive design solutions across projects and channels.
• Brand Consistency:
  Uphold and reinforce Swatch’s visual identity across all design work, ensuring consistency and quality in every output.
• Digital File Preparation:
  Review and prepare digital assets for both print and digital use, ensuring technical accuracy, optimized file sizes, and proper colour management.

Zum Ausbildungsstart am 01.09.2026 möchten wir mit Dir durchstarten! Wir suchen für unsere Swatch Stores in Berlin einen engagierten

Auszubildenden im Einzelhandel (all genders)

DINAMICITA’, SFIDA, INNOVAZIONE, PASSIONE, sono parole nelle quali ti riconosci? Allora siamo noi il tuo futuro lavorativo! The Swatch Group (Italia) S.p.A. ricerca nuovi talenti da inserire nei nostri negozi Corporate a marchio SWATCH di Milano come venditori part time, con contratto temporaneo. In qualità di sales assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine dei brand SWATCH e FLIK FLAK.

DINAMICITA’, SFIDA, INNOVAZIONE, PASSIONE, sono parole nelle quali ti riconosci? Allora siamo noi il tuo futuro lavorativo! The Swatch Group (Italia) S.p.A. ricerca nuovi talenti da inserire nei nostri negozi Corporate a marchio SWATCH di Venezia come venditori part time 30 ore, con contratto temporaneo. In qualità di sales assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine dei brand SWATCH e FLIK FLAK.