Working at Swatch
Descrizione del posto
Functie
Als Assistant Store Manager ben je medeverantwoordelijk voor de dagelijkse aansturing en gang van zaken van de Store. In samenwerking met de Store Manager coach en begeleid je het team zodat de Store de gewenste doelstellingen kan behalen op het gebied van sales, presentatie en klantgerichtheid. Je bent ook medeverantwoordelijk voor de uitstraling van de Store. Je volgt hierbij de richtlijnen met betrekking tot de presentatie van het merk.
Daarnaast ben je het eerste aanspreekpunt voor de medewerkers bij afwezigheid van de Store Manager. Je ondersteunt de Store Manager dan ook met diverse taken, zoals het bestellen en beheren van de voorraad, assisteren bij het maken van roosters en ondersteunen bij het opvolgen van reparaties en andere vormen van Customer Service. Je werkt in deze functie nauw samen met de Store medewerkers, Store Manager en de Retail Manager.
Daarnaast ben je uiteraard ook Sales Advisor en adviseer je, indien nodig, onze (internationale) klanten bij de aanschaf van hun horloge. Als ambassadeur en adviseur van de verschillende merken ben je hét visitekaartje voor onze merken. Daarnaast ben je het aanspreekpunt op het gebied van customer services, reparaties en after sales.
Descrizione del posto
Descrizione del posto
Descrizione del posto
Descrizione del posto
Job description
Key Responsibilities
Ensure the consistent execution of Swatch’s brand image and visual merchandising standards across all points of sale, creating attractive and impactful product presentations that enhance customer engagement, maximize product visibility, and strengthen brand presence.
Develop and implement visual concepts, POS materials, and product displays while working closely with retailers, points of sale, and external suppliers to coordinate production, installation, and execution of merchandising initiatives, ensuring alignment with brand guidelines and deadlines.
Monitor store execution through regular visits, identify opportunities for improvement, and provide merchandising recommendations and action plans. Act as a key link between the field, suppliers, and the Brand and Marketing teams, sharing insights and ensuring the successful rollout of campaigns, product launches, and in-store activations.
Descrizione del posto
Job description
Main Function
To manage and monitor sales, operational, merchandising, housekeeping, new store standards and human resource functions for Swatch stores and Kiosks.
Job description
As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales associates to achieve their performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.
Starting base pay of $19.45 per hour plus monthly performance bonus.
Responsibilities include:
- Customer Service & Sales Generation: Lead by example to deliver outstanding customer service, coaching the team to meet and exceed sales targets. Ensure comprehensive product knowledge across the team to enhance customer experience and decision-making.
- Operations: Support store management in daily operational tasks with a focus on accuracy and efficiency in all transactions. Maintain adherence to inventory control processes, minimizing loss and ensuring accuracy in stock handling and reporting.
- Visual Merchandising: Execute and maintain visual merchandising standards in alignment with company directives. Ensure the store presentation is consistently maintained to a high standard, reflecting the brand’s image.
- Compliance: Uphold workplace safety standards and act as a model for company policies and procedures. Ensure compliance with all operational guidelines and safety regulations.
Working Conditions:
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.