Working at Swatch

The Swatch brand embraces the values that coexist in the world of art, design, fashion and technology; and lends them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch. Ideal candidate will have retail sales experience, as well as Keyholder background. This position must possess exceptional customer service skills and a demeaner that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team

Customer Journey, Visual Merchandising und Storytelling – bei diesen Wörtern rasen Deine Gedanken, Du sprühst schon jetzt vor Kreativität und kannst es kaum abwarten Dich in das Abenteuer zu stürzen?

Starte jetzt Deine neue Reise mit Swatch & Flik Flak in unserem Swatch Flagship Store in Hamburg zunächst befristet auf 1 Jahr als

Sales Assistant (all genders) in Vollzeit

Customer Journey, Visual Merchandising und Storytelling – bei diesen Wörtern rasen Deine Gedanken, Du sprühst schon jetzt vor Kreativität und kannst es kaum abwarten Dich in das Abenteuer zu stürzen?

Starte jetzt Deine neue Reise mit Swatch & Flik Flak in unserem Store in Frankfurt am Roßmarkt befristet im Rahmen einer Elternzeitvertretung für ca. 1,5 Jahre als

Assistant Store Manager (all genders)

Customer Journey, Visual Merchandising und Storytelling – bei diesen Wörtern rasen Deine Gedanken, Du sprühst schon jetzt vor Kreativität und kannst es kaum abwarten Dich in das Abenteuer zu stürzen?

Starte jetzt Deine neue Reise mit Swatch & Flik Flak in unserem Store in Berlin im KaDeWe zunächst befristet auf 1 Jahr als

Sales Assistant (all genders) in Vollzeit

Customer Journey, Visual Merchandising und Storytelling – bei diesen Wörtern rasen Deine Gedanken, Du sprühst schon jetzt vor Kreativität und kannst es kaum abwarten Dich in das Abenteuer zu stürzen?

Starte jetzt Deine neue Reise mit Swatch & Flik Flak in unserem Store in Frankfurt am Roßmarkt zunächst befristet für 1 Jahr als

Sales Assistant (all genders) in Vollzeit

The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $45,000.00 plus monthly performance bonus.

Benefits:

• Paid Vacations
• Paid sick days
• Health benefits, including dental and vision coverage.
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include:

• Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance.
• Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies.
• Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans.
• Visual Merchandising: Helping maintain store presentation standards.
• Other: Upholding workplace safety, serving as a role model for company policies and procedures.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

DINAMICITA’, SFIDA, INNOVAZIONE, PASSIONE, sono parole nelle quali ti riconosci? Allora siamo noi il tuo futuro lavorativo! The Swatch Group (Italia) S.p.A. ricerca nuovi talenti da inserire nei nostri negozi Corporate a marchio SWATCH di Torino come venditori part time con contratto temporaneo. In qualità di Sales Assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine dei brand SWATCH e FLIK FLAK.

Are you interested in fashion and design, and do you enjoy sales where you think a little outside the box? As a Sales Assistant in our Swatch store in Copenhagen, you’ll have the opportunity to help develop an exciting and fun brand that stands out from the crowd. It’s a colorful and multicultural adventure for anyone with an interest in and knowledge of accessories.

As a Sales Assistant in the store, teamwork is essential. Together with the Store Manager, you and the other sales assistants set the tone. It’s an advantage if you are enthusiastic about creativity and innovation. It’s also important that you can maintain an overview, even during busy periods.

This is a temporary position running from May to August 2026. The majority of shifts will be scheduled during the high summer season (July-August) and initial shifts will be scheduled in May.

Är du intresserad av mode och design, tycker om försäljning och vågar tänka utanför boxen?

Som Vikarierande Butikssäljare i vår Swatch-butik i Stockholm får du möjlighet att vara med och utveckla ett spännande och lekfullt varumärke som verkligen sticker ut från mängden. Vi erbjuder en färgstark och internationell arbetsmiljö för dig som har intresse och kunskap inom accessoarer.

I butiken arbetar du tätt tillsammans med Store Manager, Assistant Store Manager och övriga kollegor där teamarbete och kundkontakt är de viktigaste delarna. Vi ser gärna att du har ett intresse för kreativitet och innovation. Det är också viktigt att du kan behålla lugnet och ditt fokus under intensiva perioder.

Den här rollen är ett sommarvikariat som sträcker sig från juni till augusti 2026. Omfattningen är 2–5 arbetspass per vecka, med flest pass förlagda under högsäsong. För rätt person finns möjlighet till extra arbetspass under hösten 2026.

• Lead, motivate, and inspire employees to achieve sales targets
• Support in overseeing day-to-day operations ensuring the store is operating smoothly
• Coach employees on KPI’s on a weekly basis
• As required, assist the Store Manager with reporting
• Support interviews, training and on-boarding of new employees
• Monitor employee selling skills and identify any opportunities for improvement
• Uphold all company and brand policies and procedures
• Ensure the visual merchandising guidelines are adhered to
• Assist with inventory management and stock procedures
• Handle escalated customer complaints
• Uphold the highest level of professionalism and customer service