Working at Swatch

• Kundenberatung mit Elan und aktiver Verkauf unserer Kollektionen
• Steigerung des Gesamterfolgs durch professionellen Kundenservice
• Präsentation unserer Produkte mit Begeisterung und Know-how
• Bedienung unseres benutzerfreundlichen Kassensystems und Erledigung notwendiger administrativen Tätigkeiten
• Unterstützung bei der Inventur und Bestandsführung
• Aktive Teilnahme an Schulungen und Weiterbildungen
• Mitgestaltung eines einzigartigen Einkaufserlebnisses durch umfassendes Produktwissen

The Human Resources Coordinator supports day-to-day HR operations across multiple states in the United States. This role serves as a key administrative and employee-facing resource, ensuring accurate HR processes, regulatory compliance, and a positive employee experience across corporate and retail locations.

 

This is an office-based role in Miami, FL. This position will service all corporate positions and retail locations for the Swatch Brand.

 

Positions reports to HR Business Partner, Swatch brand

Job Description

Swatch is looking for a Head of Retail Sales who is responsible for overseeing the entire sales team, setting sales strategies, managing sales performance, and driving overall revenue generation across all retail locations, often including responsibility for developing sales initiatives, training staff, analyzing sales data, and ensuring customer satisfaction is maintained at a high level. 

 

DINAMICITA’, SFIDA, INNOVAZIONE, PASSIONE, sono parole nelle quali ti riconosci? Allora siamo noi il tuo futuro lavorativo! The Swatch Group (Italia) S.p.A. ricerca nuovi talenti da inserire nei nostri negozi Corporate a marchio SWATCH di Bologna come venditori part time 30 ore, con contratto temporaneo. In qualità di sales assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine dei brand SWATCH e FLIK FLAK.

Nous recherchons une personne énergique et enthousiaste pour rejoindre notre boutique Swatch du 6ème arrondissement.

Véritable Ambassadeur de notre Maison horlogère, vous faites vivre à nos clients une expérience mémorable en leur garantissant un accueil de qualité et un accompagnement personnalisé.

Grâce à votre esprit commerçant, vous participez activement au développement du chiffre d’affaires et à l’atteinte des objectifs commerciaux.

A ce titre, vos missions principales sont :

• Susciter l’enthousiasme des clients autour de nos produits et leur histoire en partageant vos connaissances Swatch ;
• Accueillir la clientèle avec une attitude agréable, avenante et polie ;
• Vendre et encaisser les produits ;
• Ouvrir et fermer la caisse et le magasin en autonomie ;
• Réceptionner et vérifier les produits (mise en place du merchandising) ;
• Participer à l'exécution du S.A.V. et des petites réparations ;
• Assurer la bonne tenue du magasin (nettoyage, rangement et mise en rayon).

In this position you will manage the complete life cycle of employees at Swatch HQ in Biel. By acting as a coach and a consultant, you will help managers determine the best path forward for their teams. You will foster a positive work environment between management and employees and address any HR-related issues.

Responsibilities

In this position, your main responsibilities and tasks will include:

• Manage personnel sourcing and recruitment for Swatch HQ
• Analyse needs and personnel selection in collaboration with the operational managers
• Negotiate compensation with candidates and issue proposals and contracts
• Advise and counsel managers and employees to achieve positive resolution of employee relations issues and support change initiatives
• Act as a single point of contact for the employees and managers (>250 employees)
• Manage the on-boarding and exit of new and existing employees
• Organise and control of the yearly evaluation and talent management process, and follow-up with measures if needed
• Participate in the development and optimization of HR processes, collaborate on different HR projects
• Handle warnings and contract terminations
• Update and control Job Descriptions and Organization Charts
• Perform general administrative tasks, correspondence and support the HR Team
• Provide support in internal communication related to HR topics

In addition, you support the Managers in carrying out discussions and solving issues, resolving team conflicts etc. You define and supervise action plans, develop and support solutions, write reports and follow-up when needed. Your suggestions are welcome in topics such as employer branding, employee retention, team building and the constant optimization of HR processes, in order to reach the highest quality standards and employee satisfaction.

Ideal candidate will have retail sales experience, as well as Keyholder background. This position must possess exceptional customer service skills and a demeaner that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team

 

Hourly Rate: $19.50 - $21.50, plus commission

• Kundenberatung mit Elan und aktiver Verkauf unserer Kollektionen
• Steigerung des Gesamterfolgs durch professionellen Kundenservice
• Präsentation unserer Produkte mit Begeisterung und Know-how
• Bedienung unseres benutzerfreundlichen Kassensystems und Erledigung notwendiger administrativen Tätigkeiten
• Unterstützung bei der Inventur und Bestandsführung
• Aktive Teilnahme an Schulungen und Weiterbildungen
• Mitgestaltung eines einzigartigen Einkaufserlebnisses durch umfassendes Produktwissen
• Enge Zusammenarbeit und Unterstützung der Store Leitung

Customer Journey, Visual Merchandising und Storytelling – bei diesen Wörtern rasen Deine Gedanken, Du sprühst schon jetzt vor Kreativität und kannst es kaum abwarten Dich in das Abenteuer zu stürzen?

Starte jetzt Deine neue Reise mit Swatch & Flik Flak in unserem Store in Berlin am Hackeschen Markt als

Assistant Store Manager (all genders)

Customer Journey, Visual Merchandising und Storytelling – bei diesen Wörtern rasen Deine Gedanken, Du sprühst schon jetzt vor Kreativität und kannst es kaum abwarten Dich in das Abenteuer zu stürzen?

Starte jetzt Deine neue Reise mit Swatch & Flik Flak in unserem Store in Berlin im KaDeWe als

Sales Assistant (all genders) in Vollzeit