Working at Swatch
Du brennst für Retail und hast Lust die heißbegehrten farbenfrohen Uhren zu verkaufen?
Customer Journey, Visual Merchandising und Storytelling – bei diesen Wörtern rasen Deine Gedanken, Du sprühst schon jetzt vor Kreativität und kannst es kaum abwarten Dich in das Abenteuer zu stürzen?
Starte jetzt Deine neue Reise mit Swatch & Flik Flak in unserem Store in Düsseldorf zunächst befristet für 1 Jahr als
Sales Assistant (all genders) in Teilzeit (20 Stunden/Woche)
Job description
Deine Aufgaben:
- Aktive Beratung und Verkauf unserer Produkte im Store (Swatch und Flik Flak)
- Sicherstellung eines herzlichen Empfangs sowie eines zuvorkommenden Kundenservices
- Attraktive Präsentation unserer Produkte im Store gemäss den visuellen Vorgaben
- Verantwortung für die korrekte Bedienung und Abrechnung an der Kasse
- Durchführung kleiner Servicearbeiten wie Batteriewechsel und Anpassungen von Uhrenarmbändern
- Sicherstellung eines gepflegten und einladenden Erscheinungsbild des Stores
- Entgegennahme von Lieferungen sowie Unterstützung bei der Warenbewirtschaftung
Job description
Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
We are seeking an experienced, retail Store Manager to provide leadership in our Swatch Store. The ideal candidate must be a seasoned Retail Manager with a strong focus on driving sales, and delivering customer service skills.
Job description
Job Description:
At Swatch we provide our Retail Key holders with the training and support that lays the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services. Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.
Functie
Als Store Medewerker bij Swatch Store adviseer je onze (internationale) klanten bij de aanschaf van hun horloge en sieraden. Als ambassadeur en adviseur van de verschillende merken ben je hét visitekaartje voor onze merken. Daarnaast ben je het aanspreekpunt op het gebied van customer services, reparaties en after sales.
Voor jou staat de klant centraal. Door je enthousiasme en charmante manier van klantbenadering weet jij een zeer hoge graad van klanttevredenheid te behalen. Tevreden klanten, dat is waar je het voor doet.
Job description
L’Assistant(e) Gérant(e) de Magasin, relevant du Gérant de Magasin, joue un rôle clé dans la gestion de tous les aspects des opérations du magasin. Ce poste consiste à stimuler les ventes par la motivation et le soutien de l’équipe, à guider le personnel de vente pour offrir un service client exceptionnel favorisant la croissance des ventes, à atteindre les objectifs opérationnels et à garantir le respect des politiques et procédures de l’entreprise. L’Assistant(e) Gérant(e) doit démontrer les compétences fondamentales de Swatch : Orientation Client, Recherche de Résultats, Créativité, Résolution de Problèmes, Humilité, Intégrité, Création d’Équipes et Relations Efficaces.
Salaire de base à partir de 45,000.00$ plus prime mensuelle liée à la performance.
Avantages :
- Vacances payées
- Congés maladie payés
- Assurance santé, incluant soins dentaires et vision
- Assurance vie
- Cotisations REER avec contribution de l’entreprise
- Rabais employés
Responsabilités :
- Service à la clientèle & Génération des ventes : Encadrer l’équipe de vente pour améliorer l’expérience client et atteindre les objectifs de ventes, assurer la connaissance des produits et suivre la performance.
- Opérations : Contribuer à la gestion efficace du magasin, respecter les procédures, contrôler les stocks et résoudre les écarts d’inventaire.
- Gestion du personnel : Soutenir le recrutement, le développement et les processus disciplinaires, participer aux évaluations et plans de développement.
- Merchandising visuel : Maintenir les standards de présentation du magasin.
- Autres : Garantir la sécurité au travail et servir de modèle en matière de politiques et procédures.
Conditions de travail :
Le travail exige un effort physique modéré, avec une marche et une station debout prolongées pendant la majorité des quarts. Bien que le risque de blessure soit faible, le poste requiert de soulever, pousser, tirer et tenir (jusqu’à 16 kg et plus avec soutien approprié) des boîtes et des éléments d’aménagement, ainsi qu’une concentration importante lors de la réalisation de tâches administratives, de la gestion de la caisse ou de l’utilisation du système POS.
Statut d’emploi :
Temps plein : en moyenne 40 heures par semaine. Doit maintenir une disponibilité flexible pour répondre aux besoins de l’entreprise et peut être amené(e) à travailler plus de 40 heures par semaine, y compris certains jours fériés et périodes de forte activité.
Job description
Swatch embraces the values that coexist in the world of
art, design, fashion and technology; and lends them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Job Description:
Ideal candidate will have retail sales experience, as well as Keyholder background. This position must possess exceptional customer service skills and a demeaner that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team
Job description
Join Our Talent Network
We’re building a network of passionate retail talent for upcoming opportunities across our stores. Whether you’re launching your retail career or growing into a leadership role, Swatch offers an environment where creativity, individuality, and performance thrive.
We are seeking future candidates for roles including Sales Associates, Sales Leads / Key Holders, and Assistant Store Managers.
What You’ll Do
Sales Associate
- Deliver a memorable, personalized customer experience that reflects the Swatch brand
- Share product knowledge with energy and authenticity
- Support merchandising, visual standards, and daily store operations
- Contribute to a vibrant and inclusive store culture
Sales Lead / Key Holder
- Lead on the floor to drive sales and elevate the customer experience
- Support opening and closing procedures and operational execution
- Coach and inspire team members to achieve results
- Act as a role model and brand ambassador
Assistant Store Manager
- Partner with the Store Manager to drive business performance
- Lead, coach, and develop a high-performing team
- Oversee daily operations including scheduling, inventory, and visual execution
- Build a culture of accountability, creativity, and collaboration
Who You Are
- A natural connector with a passion for customer experience
- Inspired by fashion, art, and design trends
- Energetic, adaptable, and thrives in a fast-paced retail environment
- A team player who brings authenticity and positivity
- For leadership roles, experienced in retail with a focus on people development and results
Why Swatch
- Join a globally iconic, design-led brand
- Be part of a culture that celebrates self-expression and innovation
- Access growth opportunities within the Swatch Group
- Work in an environment that values diversity, creativity, and individuality
Make Your Mark
At Swatch, time is what you make it.
Join our Future Opportunities Talent Community and be among the first to be considered as roles open.
Job description
Swatch embraces the values that coexist in the world of art, design, fashion and technology; and lends them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Ideal candidate will have retail sales experience, as well as Keyholder background. This position must possess exceptional customer service skills and a demeaner that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team
Hourly Rate: $18.48 - $20.48/Hrly. (Plus Commission)
Job description
Swatch embraces the values that coexist in the world of art, design, fashion and technology; and lends them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Ideal candidate will have retail sales experience, as well as Keyholder background. This position must possess exceptional customer service skills and a demeaner that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team
Hourly Rate: $21.00 - $23.00, plus commission