Working at Swatch
Job description
As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.
Starting base pay of $18.05 per hour plus monthly performance bonus.
Responsibilities include:
- Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge.
- Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
- Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
- Compliance: Uphold workplace safety standards.
Working Conditions:
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS
Employment Status:
Part-Time: 10 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 10 hours per week, including certain holidays and blackout dates.
Job description
En tant que Troisième Clé Swatch, vous rendrez compte au directeur du magasin et participerez à toutes les opérations quotidiennes.
Salaire de base initial de $17.70 de l'heure, plus une prime de performance mensuelle.
Les responsabilités comprennent
- Service à la clientèle et génération de ventes: Montrer l'exemple en fournissant un service à la clientèle exceptionnel et en aidant l'équipe à atteindre et à dépasser les objectifs de vente. Veiller à ce que l'équipe ait une connaissance approfondie des produits afin d'améliorer l'expérience et la prise de décision des clients.
- Opérations: Soutenir la direction du magasin dans les tâches opérationnelles quotidiennes en mettant l'accent sur la précision et l'efficacité de toutes les transactions. Veiller au respect des processus de contrôle des stocks, en minimisant les pertes et en garantissant l'exactitude de la gestion des stocks et des rapports.
- Marchandisage visuel: Appliquer et maintenir les normes de merchandising visuel conformément aux directives de l'entreprise. Veiller à ce que la présentation du magasin soit constamment maintenue à un niveau élevé, reflétant l'image de la marque.
- Conformité: Respecter les normes de sécurité sur le lieu de travail et servir de modèle pour les politiques et procédures de l'entreprise. Veiller au respect de l'ensemble des directives opérationnelles et des règles de sécurité.
Conditions de travail:
Le travail est effectué avec un effort physique modéré et nécessite de marcher et de se tenir debout pendant la majeure partie de chaque période de travail. Bien que ce poste présente un faible risque de blessure, il nécessite de soulever, pousser, tirer et tenir (jusqu'à 35 livres et plus avec un soutien approprié) des boîtes et des accessoires de magasin, ainsi que de se concentrer pour remplir des documents, gérer de l'argent liquide ou utiliser le point de vente.
Statut d’emploi:
Temps plein: Environ 35 heures par semaine. Doit démontrer une disponibilité flexible, incluant les jours fériés et périodes achalandées.
Job description
As an Assistant Store Manager, you will report to the Store Manager and will be responsible for managing every facet of the business in the absence of the store manager.
- You will effectively and efficiently ensure adherence to company policy and procedure.
- You will be expected to support the Store Manager in driving sales by motivating and assisting staff in reaching and exceeding goals.
- You will provide guidance to the sales team to deliver exceptional customer service in order to support sales growth.
- You will support to meet operational objectives.
- You will possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem Solving, and Humility and Integrity.
RESPONSIBILITIES:
CUSTOMER SERVICE & SALES GENERATION
- Coach, train and motivate sales team to provide excellent customer experience leading by example.
- Ensure employee understand and communicate key product messages to the customer.
- Establish and communicate sales targets for the retail team.
- Monitor performance results of the store and the sales team; providing them coaching initiatives to motivate the achievements of sales targets.
- Ensure up-to-date knowledge of all Swatch core and launch products to offer selection guidance to customers.
OPERATIONS
- Assist in monitoring the store’s efficiencies to meets payroll targets through managing fluctuations in business and changes in business needs.
- Adhere to opening and closing procedures.
- Comply with inventory control processes to prevent asset loss (shrink).
- Investigate and follow up on inventory discrepancy issues.
PERSONNEL MANAGEMENT
- Assist in the recruitment, development and disciplinary process of the sales team to ensure standards are met and company growth is supported.
- Assist in providing input of the staff’s Performance Appraisals, Individual Development Plans and Performance Improvement Plans.
VISUAL MERCHANDISING
- Assist in the execution and maintenance of store merchandising standards.
- Ensure all visual and housekeeping standards are met consistently.
OTHER
- Maintain safety in the workplace; prevent accidents and report all incidents of unsafe conditions and/or practices in a timely manner.
- Serves as a role model with respect to Swatch policies and procedures (i.e.: dress code, time keeping, shopping discounts, etc.)
Job description
As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.
Starting base pay of $18.05, per hour plus monthly performance bonus.
Responsibilities include:
- Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge.
- Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
- Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
- Compliance: Uphold workplace safety standards.
Working Conditions:
Part-Time, 10 or more hours per week on average. Part-Time employees must maintain open availability to meet the needs of the business and may be required to work more than 10 hours a week, certain holidays and blackout dates.
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.
Job description
Job description
Job description
The Role
Swatch is opening a new store this June in Melbourne's Fashion Capital, Chadstone Shopping Centre! As a Sales Associate, you will be a key member of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.
We have two permanent part-time opportunities available, 30 hours per week or 23 hours per week. Including weekends and some late night trade.
- Support the team in achieving sales targets
- Handle transactions for all types of sales according to company policy
- Ensure the store is always presentable, clean and tidy
- Ensure products are displayed in accordance with Swatch Guidelines
- Assist with daily and monthly stocktake and stock management
- Keep up to date with new products, promotions and participate in regular training
- Follow up with customers via email and phone regarding warranty and repairs
- Ensure the highest level of customer service
The Role
Swatch is opening a new store this June in Melbourne's Fashion Capital, Chadstone Shopping Centre! As a Sales Associate, you will be a key member of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.
- Support the team in achieving sales targets
- Handle transactions for all types of sales according to company policy
- Ensure the store is always presentable, clean and tidy
- Ensure products are displayed in accordance with Swatch Guidelines
- Assist with daily and monthly stocktake and stock management
- Keep up to date with new products, promotions and participate in regular training
- Follow up with customers via email and phone regarding warranty and repairs
- Ensure the highest level of customer service
The Role
As a Sales Associate, you will be a key member of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.
This is a permanent part time opportunity, 25 hours per week.
- Support the team in achieving sales targets
- Handle transactions for all types of sales according to company policy
- Ensure the store is always presentable, clean and tidy
- Ensure products are displayed in accordance with Swatch Guidelines
- Assist with daily and monthly stocktake and stock management
- Keep up to date with new products, promotions and participate in regular training
- Follow up with customers via email and phone regarding warranty and repairs
- Ensure the highest level of customer service