Working at Swatch
Job description
Job description
Swatch embraces the values that coexist in the world of art, design, fashion and technology; and lends them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Ideal candidate will have retail sales experience, as well as Keyholder background. This position must possess exceptional customer service skills and a demeaner that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team
Job description
The Human Resources Coordinator supports day-to-day HR operations across multiple states in the United States. This role serves as a key administrative and employee-facing resource, ensuring accurate HR processes, regulatory compliance, and a positive employee experience across corporate and retail locations.
This is an office-based role in Miami, FL. This position will service all corporate positions and retail locations for the Swatch Brand.
Positions reports to HR Business Partner, Swatch brand
Job description
The Collection Designer is a graphic-driven product designer with a strong fashion sensibility and an eye for the unusual. She or he translates cultural, fashion and aesthetic movements into compelling graphic concepts applied to watches and packaging.
Working closely with the Product Design Leader and cross-functional teams within the Product Department, the Designer contributes to the development of distinctive, fashion-aware collections and new watch product lines.
Key Responsibilities:
- Research global trends, fashion movements, street culture, and emerging visual aesthetics with strong creative curiosity to inspire relevant and forward-thinking graphic concepts (including participation in trade fairs, reviewing documentation, and exploring media channels).
- Translate concept briefs into compelling graphic narratives applied to product surfaces, with a focus on dial design, bracelet detailing, case decoration, and packaging identity.
- Contribute to the development of coherent, fashion-aware collections across multiple product lines, ensuring a distinctive and consistent visual language.
- Design original typographic concepts and numerals, with advanced knowledge of lettering and letterform construction specifically adapted to watch dials.
- Develop custom illustrations, patterns, and decorative elements that enhance product identity and strengthen collection storytelling.
- Creatively combine materials, finishes, textures, and colors to propose original and unexpected product compositions.
- Prepare concise and precise design descriptions to support the development of technical files necessary for industrial production, in collaboration with Technical Designers and the Watch Designer.
- Build structured and rigorous presentations with disciplined layouts and clear explanations to effectively communicate research insights and design intent.
- Collaborate closely with the Product Design Leader, Product Managers, and Bracelet team to ensure alignment throughout all development stages.
The Role
Swatch is opening a new store this May in Melbourne's Fashion Capital, Chadstone Shopping Centre! As a Sales Associate, you will be a key member of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.
- Support the team in achieving sales targets
- Handle transactions for all types of sales according to company policy
- Ensure the store is always presentable, clean and tidy
- Ensure products are displayed in accordance with Swatch Guidelines
- Assist with daily and monthly stocktake and stock management
- Keep up to date with new products, promotions and participate in regular training
- Follow up with customers via email and phone regarding warranty and repairs
- Ensure the highest level of customer service
The Role
- Lead, motivate, and inspire employees to achieve sales targets
- Support in overseeing day-to-day operations ensuring the store is operating smoothly
- Coach employees on KPI’s on a weekly basis
- As required, assist the Store Manager with reporting
- Support interviews, training and on-boarding of new employees
- Monitor employee selling skills and identify any opportunities for improvement
- Uphold all company and brand policies and procedures
- Ensure the visual merchandising guidelines are adhered to
- Assist with inventory management and stock procedures
- Handle escalated customer complaints
- Uphold the highest level of professionalism and customer service
Job description
Job description
Key Responsibilities:
- Lead multichannel digital communication
Plan and publish content across all key platforms: social media, newsletters, website updates, digital press releases, and the Flik Flak App.
Ensure fun, coherent, and engaging storytelling adapted to each channel and audience. - Handle social media & community engagement
Manage daily social operations and community moderation.
Coordinate customer care topics with internal teams when necessary.
Boost engagement through creative ideas, interactive formats, challenges, and educational content. - Support influencer, PR & market collaboration
Define and lead influencer and PR activations with local markets, aligned with the global strategy & prepare or support press materials, PR toolkits, storytelling angles - Support retail & instore activations on market level
Collaborate with markets on instore activities; share best practices and activation ideas. - Manage communication projects end-to-end
Oversee planning, timelines, approvals, stakeholder alignment, delivery, and budget follow up.
Conduct post project analysis to continuously improve content and processes. - Track performance & report insights
Use analytics tools to monitor KPIs across channels (social media, newsletters, influencer campaigns).
Compile clear summaries and provide actionable recommendations for internal teams. - Monitor trends & drive creative innovation
Track digital trends, formats, and platform best practices to bring fresh ideas to the brand.
Job description
Job Description
We are seeking an experienced, retail Store Manager to provide leadership in our store. The ideal candidate must be a seasoned Retail Manager with a strong focus on driving sales and delivering excellent customer service.
Du brennst für Retail und hast Lust die heißbegehrten farbenfrohen Uhren zu verkaufen?
Customer Journey, Visual Merchandising und Storytelling – bei diesen Wörtern rasen Deine Gedanken, Du sprühst schon jetzt vor Kreativität und kannst es kaum abwarten Dich in das Abenteuer zu stürzen?
Starte jetzt Deine neue Reise mit Swatch & Flik Flak in unserem Store in Frankfurt am Roßmarkt zunächst befristet für 1 Jahr als
Sales Assistant (all genders) in Vollzeit