Trabaja en Swatch


Job description
- As Swatch Sales Associate, you will be deployed in two our stores; Bern and Interlaken.
- You will act as our Brand Ambassador and ensure customers' needs are constantly exceeded.
- More importantly, you will be contributing to achieving store goals, productivity and service by using selling skills and service training.
- You will report directly into the Store Manager.
Your main responsibilities will be:
Sales Management – Boost Sales
Sales & Performance
- Contributes to achieving the sales targets by converting walk-in traffic into clients, creating excitement and desire around the product.
Customer-Centric Excellence
- Supports customer service efforts, by providing detailed information about product features, pricing, and after-sales services.
Customer Interaction
- Interacts with the customers, to assist them and ensure their satisfaction by building customer confidence, being proactive in offering suggestions and sharing product knowledge.
Setting the scene for the brand
Brand knowledge
- Has a good understanding of the brand, its values, and how it influences customer experience.
Product Presentation
- Always maintains an orderly and welcoming sales floor.
- Support with visual merchandising implementation and constantly make sure it remains visually appealing
Leading & organising the Store
Operational excellence
- Assist with inventory management, including receiving and checking in new stock.
- Assist with repairs, change of straps and batteries.
- Handling of cash register and settlements.
Tech Savvy & System Proficiency
- Good understanding of the store systems to handle transactions, inventory and store daily business.
Time management & Prioritization
- Efficiently balances his or her time between customer service with operational duties.
Job description
ales Associate (SA) reports directly to the SM (Store Manager), DSM (Deputy Store Manager) or ASM (Assistant Store Manager) for all operation activities. They act as Brand Ambassador and ensure customers' needs are constantly exceeded. The SA contributes to achieving store goals, productivity and service by using selling skills and service training.
Sales Management – Boost Sales
Sales & Performance
- Contributes to achieving the sales targets by converting walk-in traffic into clients, creating excitement and desire around the product.
Customer-Centric Excellence
- Supports customer service efforts, by providing detailed information about product features, pricing, and after-sales services.
Customer Interaction
- Interacts with the customers, to assist them and ensure their satisfaction by building customer confidence, being proactive in offering suggestions and sharing product knowledge.
Setting the scene for the brand
Brand knowledge
- Has a good understanding of the brand, its values, and how it influences customer experience.
Product Presentation
- Always maintains an orderly and welcoming sales floor.
- Support with visual merchandising implementation and constantly make sure it remains visually appealing
Leading & organising the Store
Operational excellence
- Assist with inventory management, including receiving and checking in new stock.
- Assist with repairs, change of straps and batteries.
- Handling of cash register and settlements.
Tech Savvy & System Proficiency
- Good understanding of the store systems to handle transactions, inventory and store daily business.
Time management & Prioritization
- Efficiently balances his or her time between customer service with operational duties.
Job description
Are you interested in fashion and design, and do you enjoy sales that think a little outside the box? As a Sales Assistant in our Swatch store in Copenhagen, you’ll have the opportunity to help develop an exciting and fun brand that stands out from the crowd. It’s a colorful and multicultural adventure for anyone with an interest in and knowledge of accessories.
As a Sales Assistant in the store, teamwork is essential. Together with the Store Manager, you and the other sales assistants set the tone. It’s an advantage if you are enthusiastic about creativity and innovation. It’s also important that you can maintain an overview, even during busy periods.
Job description
Job Description:
At Swatch we provide our Retail Key holders with the training and support that lays the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services. Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.
Job description
Job description
Main responsibilities will include:
- Lead and shape Swatch’s global social media strategy, aligning it with the brand’s digital marketing goals and long-term vision.
- Manage and mentor the social media team, fostering a culture of creativity, agility, and collaboration.
- Oversee Swatch’s organic presence across platforms, including Instagram, Facebook, TikTok, Pinterest, YouTube, Snapchat, WeChat, Weibo, and more.
- Develop and own content strategies, working closely with internal teams to deliver engaging, on-brand content across channels.
- Plan and maintain a global social media editorial calendar, coordinating cross-functional inputs to ensure timely and impactful storytelling.
- Create and lead global campaign concepts and activations that engage our communities and elevate brand visibility.
- Define and maintain Swatch’s tone of voice across all social media touchpoints, ensuring consistency and brand alignment.
- Supervise daily operations, from sourcing content and managing approvals to executing campaigns and tracking performance.
- Collaborate with international subsidiaries and agents, providing guidance, best practices, and support for localized content execution.
- Manage relationships with external agencies and social media partners, ensuring delivery quality and strategic alignment.
- Monitor online conversations using social listening tools, identifying trends, community feedback, and emerging opportunities.
- Partner with the broader digital marketing team to amplify reach through paid strategies and cross-channel integration.
- Oversee the social media budget, including planning, reporting, and resource allocation.
- Team leading and supervision of a team of 3 people
Job description
Swatch are looking for 1x 40 hour Retail Sales Advisor, to join our Covent Garden store. The key purpose is to provide service to customers, promote Swatch products and meet sales targets.
Job description
Sales
- Greet and serve all customers providing a fast friendly service.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other Swatch products.
- Provide reliable information to customers in all matters relating to guaranteed and after sales service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly sales targets.
- Oversee colleagues on the shop floor to ensure best practise is adhered to at all times, providing on the spot feedback when required
Security
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till.
- Maintain/build a general awareness of products and security hot spots.
- Follow Company policy and procedures for opening/closing the store.
- All transactions to be handled in a responsible and secure way
Reporting
- Accurate reporting of all administration and stock control.
- Collation of sales figures.
- Clearly articulate/communicate any issues the store has had in the absence of the Store Manager and/or Assistant Manager
Care of the Store
- Ensure the store is kept clean and presentable at all times.
- Delegate tasks to colleagues to ensure productivity during peak trade
Communication
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by your line manager.
- Hold briefing sessions in the absence of the Store Manager or Assistant Manager.
- Confident to communicate at all levels, within the Store and with the wider Swatch Group teams
- Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear.
- Be familiar with international customer’s customs and culture.
Product Knowledge
- Attend regular training programmes.
- Confidently deliver product knowledge and train colleagues on upcoming collections
- Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
- Be able to deliver good product knowledge to our customers.