Trabaja en Swatch

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch. Ideal candidate will have retail sales experience, as well as Keyholder background. This position must possess exceptional customer service skills and a demeaner that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team

The Visual Merchandiser will be responsible for implementing and maintaining Visual Merchandising standards across stores in Northern Italy area, ensuring a consistent representation of the brand identity while maximizing the commercial impact of product presentation.

The role will work closely with Retail, Store Management and Visual Merchandising teams, translating corporate guidelines into effective in-store execution, while adapting them to the specific characteristics and commercial needs of each location.

Afin de renforcer notre département Marketing, Swatch recrute actuellement un/une

MARKETING MANAGER SWISS MARKET (w/m) 100%

Dans ce rôle, vous prendrez en charge la direction du département marketing sur le marché suisse pour les marques Swatch et Flik Flak.

Votre zone de responsabilité comprend les activités suivantes :

• Élaborer, mettre en œuvre et présenter le plan marketing annuel pour les marques Swatch et Flik Flak (publicité, médias traditionnels et digitaux, sponsoring, promotions, merchandising et décoration) conformément aux directives de Swatch International
• Planifier, coordonner et suivre les campagnes marketing, les activités de marketing direct, les activités e-commerce, les lancements de produits et les programmes de fidélisation (Swatch Club Suisse), ainsi que les activités de la boutique en ligne (newsletters, bannières, mots-clés, trafic et performance) et des réseaux sociaux (contenu, budget, concurrence, etc.).
• Organiser et coordonner les événements, les lancements de produits et les réunions avec les comptes clés, et développer des promotions destinées aux concessionnaires avec les supports publicitaires adaptés
• Préparer les briefings destinés aux agences et partenaires externes pour le développement de concepts créatifs, de supports publicitaires, de décorations et de plans médias
• Identifier, évaluer et mettre en œuvre de nouvelles opportunités de sponsoring et assurer l'activation des partenariats
• Assurer la gestion, l'allocation, le suivi et le contrôle du budget marketing
• Coordonner l'équipe Marketing du marché suisse (3 collaborateurs) dans un environnement matriciel

En plus de vos tâches quotidiennes, vous superviserez divers projets et travaillerez en étroite collaboration avec le département du Marketing International, le Brand Manager du marché suisse, la logistique, le département Retail, les ventes et les clients externes au quotidien.

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

Ideal candidate will have retail sales experience, as well as Keyholder background. This position must possess exceptional customer service skills and a demeaner that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our timepieces and looking to become an essential member of our team

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch. At Swatch we provide our Retail Keyholders with the training and support that lays the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services. Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals. Hourly Rate: $17.50 - $19.50/Hrly. (Plus Commission)

• Freundlicher Kundenservice
• Administrative Unterstützung
• Sorgfältige Übernahme der Ware
• Ansprechende Warenpräsentation im Store
• Korrekte Preisauszeichnung
• Sauberhaltung des Geschäftslokals

• Freundlicher Kundenservice
• Administrative Unterstützung
• Sorgfältige Übernahme der Ware
• Ansprechende Warenpräsentation im Store
• Korrekte Preisauszeichnung
• Sauberhaltung des Geschäftslokals

The Retail Design Project Leader has an eye for the unusual and brings ideas adapted to trends, innovation and lifestyle for our Swatch Stores worldwide. You lead projects from design inception and construction management to delivery completion in collaboration with the Head of Retail Design and the different involved departments of our company.

Typical activities include:

• Lead the design and implementation of retail concepts for SWATCH POS in accordance with the brand's corporate identity and global design standards.
• Manage the entire store design lifecycle, from concept development through technical review of supplier and local architect drawings, construction coordination, and project completion, ensuring full compliance with Swatch design guidelines.
• Plan, manage, and control project budgets, including capital expenditure, cost tracking, and financial reporting throughout all project phases until final close-out.
• Negotiate and manage relationships with suppliers, contractors, and service providers to ensure cost-effective and high-quality project execution.
• Independently oversee multiple projects simultaneously, ensuring delivery within established timelines, budgets, and quality standards.
• Collaborate closely with external stakeholders, including architects, consultants, contractors, landlords, and suppliers, as well as internal departments such as Visual Merchandising, Retail Operations, Finance, Marketing, Sales and Logistics.
• Coordinate and supervise the work of external architects, consultants, engineers, and vendors throughout the project lifecycle.
• Maintain clear, effective, and proactive communication with management, providing regular project updates and reporting on key milestones, risks, and opportunities.
• Handle sensitive or complex situations with professionalism, diplomacy, and sound judgment.
• Identify, address, and escalate project challenges in a timely and solution-oriented manner.
• Ensure all project documentation is accurate, complete, up to date, and properly maintained in accordance with company standards.
• Validate and benchmark investment proposals prior to project initiation, ensuring alignment between initial estimates and actual costs throughout the development process.
• Monitor project performance continuously and implement corrective actions when necessary to optimize efficiency, quality, and cost control.

As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales associates to achieve their performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $19.00 per hour plus monthly performance bonus.

Benefits:

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance

Responsibilities include:

• Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par.
• Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely.
• Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans.
• Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation.
• Compliance: Maintain safety standards, act as a policy and procedure role model.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

This is an exciting opportunity for somebody who is enthusiastic, energetic and customer focused. As a brand ambassador for Swatch, you will create memorable customer experiences, drive sales performance, and bring the energy and personality of the brand to life every day. You will:

 

• Champion a customer first culture and deliver an unforgettable experience
• Utilise your customer engagement skills with a focus on building loyalty and a unique in store experience
• Keep up to date with our new products, promotions (and participate in regular training to keep you up to date with our new products and promotions)
• Support the team in achieving (and exceeding!) sales targets and KPI's
• Ensure the store always looks it’s best, including products displays and following our merchandising standards
• Assist with daily and monthly stocktake and stock management
• Follow up with customers regarding warranty and general queries