Trabaja en Swatch

Job Description

Swatch is looking for a Head of Retail Sales who is responsible for overseeing the entire sales team, setting sales strategies, managing sales performance, and driving overall revenue generation across all retail locations, often including responsibility for developing sales initiatives, training staff, analyzing sales data, and ensuring customer satisfaction is maintained at a high level. 

 

As a Sales Associate, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.

 

• Support the team in achieving sales targets
• Handle transactions for all types of sales according to company policy
• Ensure the store is always presentable, clean and tidy 
• Ensure products are displayed in accordance with Swatch Guidelines
• Assist with daily and monthly stocktake and stock management 
• Keep up to date with new products, promotions and participate in regular training 
• Follow up with customers via email and phone regarding warranty and repairs 
• Ensure the highest level of customer service

The Human Resources Coordinator supports day-to-day HR operations across multiple states in the United States. This role serves as a key administrative and employee-facing resource, ensuring accurate HR processes, regulatory compliance, and a positive employee experience across corporate and retail locations.

 

This is an office-based role in Miami, FL. This position will service all corporate positions and retail locations for the Swatch Brand.

 

Positions reports to HR Business Partner, Swatch brand

DINAMICITA’, SFIDA, INNOVAZIONE, PASSIONE, sono parole nelle quali ti riconosci? Allora siamo noi il tuo futuro lavorativo! The Swatch Group (Italia) S.p.A. ricerca nuovi talenti da inserire nei nostri negozi Corporate a marchio SWATCH di Bologna come venditori part time 30 ore, con contratto temporaneo. In qualità di sales assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine dei brand SWATCH e FLIK FLAK.

Nous recherchons une personne énergique et enthousiaste pour rejoindre notre boutique Swatch du 6ème arrondissement.

Véritable Ambassadeur de notre Maison horlogère, vous faites vivre à nos clients une expérience mémorable en leur garantissant un accueil de qualité et un accompagnement personnalisé.

Grâce à votre esprit commerçant, vous participez activement au développement du chiffre d’affaires et à l’atteinte des objectifs commerciaux.

A ce titre, vos missions principales sont :

• Susciter l’enthousiasme des clients autour de nos produits et leur histoire en partageant vos connaissances Swatch ;
• Accueillir la clientèle avec une attitude agréable, avenante et polie ;
• Vendre et encaisser les produits ;
• Ouvrir et fermer la caisse et le magasin en autonomie ;
• Réceptionner et vérifier les produits (mise en place du merchandising) ;
• Participer à l'exécution du S.A.V. et des petites réparations ;
• Assurer la bonne tenue du magasin (nettoyage, rangement et mise en rayon).

In this position you will manage the complete life cycle of employees at Swatch HQ in Biel. By acting as a coach and a consultant, you will help managers determine the best path forward for their teams. You will foster a positive work environment between management and employees and address any HR-related issues.

Responsibilities

In this position, your main responsibilities and tasks will include:

• Manage personnel sourcing and recruitment for Swatch HQ
• Analyse needs and personnel selection in collaboration with the operational managers
• Negotiate compensation with candidates and issue proposals and contracts
• Advise and counsel managers and employees to achieve positive resolution of employee relations issues and support change initiatives
• Act as a single point of contact for the employees and managers (>250 employees)
• Manage the on-boarding and exit of new and existing employees
• Organise and control of the yearly evaluation and talent management process, and follow-up with measures if needed
• Participate in the development and optimization of HR processes, collaborate on different HR projects
• Handle warnings and contract terminations
• Update and control Job Descriptions and Organization Charts
• Perform general administrative tasks, correspondence and support the HR Team
• Provide support in internal communication related to HR topics

In addition, you support the Managers in carrying out discussions and solving issues, resolving team conflicts etc. You define and supervise action plans, develop and support solutions, write reports and follow-up when needed. Your suggestions are welcome in topics such as employer branding, employee retention, team building and the constant optimization of HR processes, in order to reach the highest quality standards and employee satisfaction.

Per uno dei nostri Corporate Store Swatch sito nell'area di Firenze, ricerchiamo uno/a ASSISTANT STORE MANAGER con pregressa esperienza in mansione analoga. L’Assistant Store Manager, garantirà il supporto allo Store Manager nel guidare e coordinare lo staff e le attività del negozio. Inoltre contribuirà alla massimizzazione del potenziale commerciale in linea con la strategia aziendale. Sarà il portavoce dei valori e della cultura SWATCH.

Customer Journey, Visual Merchandising und Storytelling – bei diesen Wörtern rasen Deine Gedanken, Du sprühst schon jetzt vor Kreativität und kannst es kaum abwarten Dich in das Abenteuer zu stürzen?

Starte jetzt Deine neue Reise mit Swatch & Flik Flak in unserem Store in München in der Sendlinger Straße zunächst befristet für 1 Jahr als

Sales Assistant (all genders) in Vollzeit

DINAMICITA’, SFIDA, INNOVAZIONE, PASSIONE, sono parole nelle quali ti riconosci? Allora siamo noi il tuo futuro lavorativo! The Swatch Group (Italia) S.p.A. ricerca nuovi talenti da inserire nei nostri negozi Corporate a marchio SWATCH di Firenze I Gigli come venditori part time/full time, con contratto temporaneo. In qualità di Sales Assistant garantirai un’esperienza di vendita eccellente ai nostri clienti, dal punto di vista della cura e realizzazione dei desideri. Contribuirai al raggiungimento degli obiettivi aziendali, gestendo le relazioni con la clientela e occupandoti di assistenza alla vendita e post vendita. Parteciperai all’organizzazione del negozio assicurandoti che il punto vendita, il back office e lo stock siano sempre in ordine. Inoltre garantirai la corretta presentazione dell'immagine dei brand SWATCH e FLIK FLAK.

Job Description:

At Swatch we provide our Retail Key holders with the training and support that lays the groundwork for a professional career with real momentum.  As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services.  Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.