Trabaja en Swatch

This role is ideal for a design professional with strong expertise in visual design, motion design, and cross-functional collaboration. You will play a key role in shaping the visual language of our campaigns and ensuring brand consistency across all touchpoints.

• Creative Development:
  Collaborate with the advertising team to brainstorm and develop creative concepts, visual references, mood boards, and sketches for campaigns. Ensure alignment with Swatch’s brand identity and marketing goals.
• Print Production Expertise:
  Act as the team’s go-to expert for print production. Prepare technical print files and oversee quality control for Out-of-Home (OOH) and other large-scale print campaigns, ensuring all materials meet industry standards.
• Visual Design Across Mediums:
  Design layouts and visuals for print, digital, and social media platforms. Provide design support for various departments, including marketing materials, press releases, event graphics, and more.
• Motion Design:
  Develop engaging motion graphics and animations for digital platforms, including social media, web, and in-store displays. Translate static designs into dynamic content that enhances storytelling and brand engagement.
• Cross-functional Collaboration:
  Work closely with teams such as Public Relations, Retail Marketing, Sports, and Communications to deliver cohesive design solutions across projects and channels.
• Brand Consistency:
  Uphold and reinforce Swatch’s visual identity across all design work, ensuring consistency and quality in every output.
• Digital File Preparation:
  Review and prepare digital assets for both print and digital use, ensuring technical accuracy, optimized file sizes, and proper colour management.

• Kundenberatung mit Elan und aktiver Verkauf unserer Kollektionen
• Steigerung des Gesamterfolgs durch professionellen Kundenservice
• Präsentation unserer Produkte mit Begeisterung und Know-how
• Bedienung unseres benutzerfreundlichen Kassensystems und Erledigung notwendiger administrativen Tätigkeiten
• Unterstützung bei der Inventur und Bestandsführung
• Aktive Teilnahme an Schulungen und Weiterbildungen
• Mitgestaltung eines einzigartigen Einkaufserlebnisses durch umfassendes Produktwissen
• Enge Zusammenarbeit und Unterstützung der Store Leitung

As Store Manager, you will play a key role in the success of this bespoke store by leading a high-performing, positive, and customer-focused team. Reporting to the Brand Manager, you will be a hands-on leader with a strong business mindset, committed to driving sales, operational excellence, and team development.

• Lead by example, being hands on, consistently motivating the team to achieve sales targets
• Manage team performance, providing coaching and addressing any issues proactively
• Develop team capabilities through ongoing training and support
• Ensure compliance with all company and brand policies and procedures
• Manage staff rosters and oversee Time & Attendance
• Complete and distribute daily reports to relevant stakeholders
• Receive and reconcile inventory, reporting discrepancies 
• Conduct regular quality checks on stock and ensure accurate stock handling procedures
• Support recruitment efforts and interviews 
• Deliver comprehensive inductions and follow-up training for all new hires
• Ensure customer service standards are consistently met and enhanced
• Resolve elevated customer complaints with professionalism and care

We are seeking an experienced, retail Store Manager to provide leadership in our Swatch Store.  The ideal candidate must be a seasoned Retail Manager with a strong focus on driving sales, and delivering customer service skills. 

As a Sales Associate, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.

• Support the team in achieving sales targets
• Handle transactions for all types of sales according to company policy
• Ensure the store is always presentable, clean and tidy 
• Ensure products are displayed in accordance with Swatch Guidelines
• Assist with daily and monthly stocktake and stock management 
• Keep up to date with new products, promotions and participate in regular training 
• Follow up with customers via email and phone regarding warranty and repairs 
• Ensure the highest level of customer service

As a Senior Sales Associate, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the store.

• Support the management team in ensuring team sales targets and KPI’s are being achieved
• Be a Brand Ambassador by providing high standards of customer service at all times
• Assist Store Manager and Assistant Store Manager with operational duties as required
• Open and/or close the store when required as per procedures
• Handle transactions for all types of sales according to company policy
• Ensure the store is always presentable, clean and tidy 
• Ensure products are displayed in accordance with Swatch VM Guidelines
• Assist with daily and monthly stocktake and stock management 
• Keep up to date with new products, promotions and participate in regular training 
• Follow up with customers via email and phone regarding warranty and repairs 
• Be and example to the wider team, supporting management by providing feedback on team performance and assisting with training procedures

Job Description:

At Swatch we provide our Retail Key holders with the training and support that lays the groundwork for a professional career with real momentum.  As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services.  Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.

Job Description:

At Swatch we provide our Retail Key holders with the training and support that lays the groundwork for a professional career with real momentum.  As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services.  Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.

The Swatch Art Peace Hotel is a residency for artists from all over the world and from any artistic disciplines. Opened in Shanghai in November 2011, it provides artists with a unique experience, a hub of creativity and an incubator for creative projects where their artistic careers evolve, and new ideas come to life.

Main responsibilities will include:

• Develop and execute a digital communication strategy for the Swatch Art Peace Hotel project.
• Manage and optimize content across global social media platforms, with understanding of Chinese social media ecosystems (e.g., WeChat, RedNote).
• Create impactful visual content.
• Monitor and analyze digital performance metrics to support strategic improvements.
• Coordinate with internal teams, artists, and external partners to ensure communication consistency.
• Keep up to date with digital trends, new technologies, and emerging platforms in both Western and Chinese markets.
• Engage with artistic content and communicate effectively