Join the Swatch team

Since its founding in 1983, Swatch has been shaking up the watch industry. This success is grounded in the efforts of our employees. We offer career opportunities in a fast-paced and truly international working environment and benefits that help keep our employees happy and healthy along the way.

Jalan Raja Chulan 67, 50200 Kuala Lumpur, Malaysia (Kuala Lumpur) - Full Time
Retail
Retail Manager

Job description

About the Role

We are seeking a dynamic and experienced Retail Manager to lead the operations of our retail store in Malaysia. This full-time position plays a vital role in ensuring seamless store performance and delivering an outstanding customer experience.

Key Responsibilities

  • Team Leadership: Manage, mentor, and motivate a team of sales associates to achieve performance goals and foster a positive work environment.
  • Store Operations: Oversee daily operations including inventory control, merchandising, and cash management to ensure efficiency and accuracy.
  • Sales Strategy: Develop and execute effective sales strategies to meet and exceed store targets.
  • Cross-Functional Collaboration: Work closely with corporate teams to align store activities with broader business objectives and uphold brand standards.
  • Customer Experience: Ensure exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
  • Process Improvement: Identify opportunities to enhance operational efficiency and implement cost-saving initiatives.
  • Compliance: Ensure adherence to all relevant laws, regulations, and internal company policies.
No match found.