Working at Swatch


Jalan Raja Chulan 67, 50200 Kuala Lumpur, Malaysia (Kuala Lumpur) - Full Time
Retail
Retail Manager
Job description
About the Role
We are seeking a dynamic and experienced Retail Manager to lead the operations of our retail store in Malaysia. This full-time position plays a vital role in ensuring seamless store performance and delivering an outstanding customer experience.
Key Responsibilities
- Team Leadership: Manage, mentor, and motivate a team of sales associates to achieve performance goals and foster a positive work environment.
- Store Operations: Oversee daily operations including inventory control, merchandising, and cash management to ensure efficiency and accuracy.
- Sales Strategy: Develop and execute effective sales strategies to meet and exceed store targets.
- Cross-Functional Collaboration: Work closely with corporate teams to align store activities with broader business objectives and uphold brand standards.
- Customer Experience: Ensure exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
- Process Improvement: Identify opportunities to enhance operational efficiency and implement cost-saving initiatives.
- Compliance: Ensure adherence to all relevant laws, regulations, and internal company policies.