The delivery options, terms and costs are as indicated on the check-out page before your purchase and within the order confirmation.
WHAT ARE YOUR SHIPPING POLICIES & FEES?
Orders are processed and shipped within 24 hours of credit card approval. Orders after 12:00 PM Eastern Standard Time on Friday will be shipped on the following business day. Orders placed on weekends and official holidays will be processed and shipped on the following business day.
The following shipping options are available:
Standard Ground (Arrives within 7-10 business days)
2nd Day (Arrives in 2 business days)
Overnight (Next business day)
Orders placed Monday through Thursday by 2:00 PM Eastern Standard Time and Friday by 12 PM Eastern Standard Time will be guaranteed same day shipment. Orders placed after the aforementioned times will be processed the next business day.
Shipping charges vary depending on the package size, weight, destination and shipping method. Shipping charges can be calculated in the shopping cart before an order is completed. To see your shipping charges before making a purchase, simply add items to your cart and fill out the appropriate fields under the "Estimate Shipping & Tax” section. Afterwards, click the “GET A QUOTE” button and you will be prompted with all the available shipping methods and their cost. You will not be charged for an order until you have submitted your payment information. SPECIAL NOTE: We do not ship to PO Boxes. Please note we only ship to U.S. addresses (Continental United States and Hawaii.)
SHIPPING ADDRESS DISCLAIMER
Your shipping address is checked by our system for security reasons and to guarantee the best delivery time. Our address verification software package is updated regularly and contains all valid addresses from the United States of America. You will be asked to change your shipping address if this address is not recognized. Should you have any problems with the address validation, please call Customer Service at 1-866-379-2824 or 1-800-879-2824 (From 8 AM to 7 PM EST Monday through Friday.)
CAN I SHIP PURCHASES SEPARATELY
Yes, you can send purchases separately. During the check out process, please check the available options under ship products to several addresses.
DOES SWATCH SHOP.SWATCH.COM SHIP INTERNATIONALLY?
We're sorry, at this time orders can only be shipped in the Continental United States and Hawaii. We cannot ship items to U.S territories (Guam, Puerto Rico, Northern Mariana Islands, and U.S. Virgin Islands).
HOW CAN I CHECK THE STATUS OF MY ORDER/SHIPMENT?
You may check the status of your order by contacting our Customer Service at 1-866-379-2824 or 1-800-879-2824 (From 8 AM to 7 PM EST Monday through Friday) or by filling out the contact form (click here) or by sending us an Email (click here).
Actual delivery times will vary based on method of shipment chosen and your geographic location.
Swatch watches are laser sealed and therefore cannot be repaired, only replaced. All Swatch watches come with a two (2) year warranty on the internal movements of the watch. If such movements prove to be defective in material or workmanship under normal use, Swatch will replace your watch with the same model or a similar model free of charge.