Working at Swatch
Westfield Bondi Junction, Shop No. 4009, 500 Oxford St, 2022 Sydney, Australia (New South Wales) - Full Time
Retail
Swatch Assistant Store Manager | Bondi
The Role
- Lead, motivate, and inspire employees to achieve individual and team sales targets
- Coach employees on KPI’s on a weekly basis
- Assist the Store Manager as required with generating and submitting reports
- Assist Store Manager with training and on-boarding of new employees
- Assist Store Manager with providing input during interviews for potential employees
- Monitor employee selling skills and identify any opportunities for improvement
- Assist with day-to-day operations
- Ensure the Visual Merchandising Guidelines are adhered to
- Retain customer loyalty and satisfaction
- Handle escalated customer complaints
- Uphold the highest level of professional customer service