Australia (Queensland), Shop 266, 4032, Chermside - Full Time
Retail
Assistant Store Manager | Swatch Chermside

The Role

This role will be responsible for

  • Lead, motivate, and inspire employees to achieve individual and team sales targets
  • Coach employees on KPI’s on a weekly basis
  • Assist the Store Manager as required with generating and submitting reports
  • Assist Store Manager with training and on-boarding of new employees
  • Assist Store Manager with providing input during interviews for potential employees
  • Monitor employee selling skills and identify any opportunities for improvement
  • Uphold all Company & Brand policies and procedures
  • Assist Store Manager with day-to-day operations and ensuring the store is operating smoothly at all times
  • Assist Store Manager with Banking and Financials when required
  • Ensure the Visual Merchandising Guidelines are adhered to
  • Assist Store Manager to implement systems to minimize loss through theft, fraud, and paperwork errors
  • Liaise with Logistics on stock discrepancies
  • Retain customer loyalty and satisfaction
  • Handle escalated customer complaints
  • Mail out spare parts
  • Uphold the highest level of professional customer service

The person in this role would need to have the following skills and experience

  • 2+ years experience in an Assistant Store Manager or Supervisory role
  • Established selling skills and understanding of KPI’s
  • Previous staff management experience
  • Developed customer service skills
  • Organised and efficient time management skills
  • Excellent oral and written communication skills
  • Computer literacy skills (Word, Excel, PowerPoint)
Australia (Western Australia), William Street 140, 6000, Perth - Full Time
Retail
Assistant Store Manager | Swatch Perth

The Role

This role will be responsible for

  • Lead, motivate, and inspire employees to achieve individual and team sales targets
  • Coach employees on KPI’s on a weekly basis
  • Assist the Store Manager as required with generating and submitting reports
  • Assist Store Manager with training and on-boarding of new employees
  • Assist Store Manager with providing input during interviews for potential employees
  • Monitor employee selling skills and identify any opportunities for improvement
  • Uphold all Company & Brand policies and procedures
  • Assist Store Manager with day-to-day operations and ensuring the store is operating smoothly at all times
  • Assist Store Manager with Banking and Financials when required
  • Ensure the Visual Merchandising Guidelines are adhered to
  • Assist Store Manager to implement systems to minimize loss through theft, fraud, and paperwork errors
  • Liaise with Logistics on stock discrepancies
  • Retain customer loyalty and satisfaction
  • Handle escalated customer complaints
  • Mail out spare parts
  • Uphold the highest level of professional customer service

The person in this role would need to have the following skills and experience

  • 2+ years experience in an Assistant Store Manager or Supervisory role
  • Established selling skills and understanding of KPI’s
  • Previous staff management experience
  • Developed customer service skills
  • Organised and efficient time management skills
  • Excellent oral and written communication skills
  • Computer literacy skills (Word, Excel, PowerPoint)
No match found.