RETURNS

You can return your order free of charge. Each package contains a product return form as well as a prepaid shipping barcode.

To return your order, use the product return form enclosed in the package and prepaid shipping barcode we have provided. If the shipping barcode is missing, you are welcome to contact connect@swatch.ch.

Our address for product returns is:

  • Swatch Ltd.
  • Marché Suisse Stock
  • c/o Swatch Group Services Ltd.
  • Längfeldweg 119
  • 2504 Biel/Bienne
  • E-mail: connect@swatch.ch
  • Phone: +41 32 321 21 42

Find more information under conditions of sale.

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