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Free Exchange in 14 Days
Free Exchange in 14 Days
We believe that you will be delighted with the products you purchase on this website. But if you change your mind when you receive the product, you may take it to any Hong Kong Swatch Stores and exchange for another model within 14 days from the day on which you receive it.

We try to select and package the items as well as possible to ensure they arrive in good condition. However, if an item arrives damaged or with defects, or is not what you ordered, we will replace it free of charge or provide a full refund as appropriate.

For details, please refer to our Delivery, Exchange and Return Policy.
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2 Years International Warranty
All Swatch and Flik Flak watches products are entitled to 24 months free international warranty.

For any material and manufacturing defects, you are welcomed to take your Swatch to any Swatch Stores for repair or replacement free of charge!

You may have your strap adjustment for free and we guarantee you free batteries for unlimited times for your Swatch!

Details please see our warranty terms.
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